I suppose that specifically I am wondering if there are any things you do to perhaps:
- stay calm
- calm the other person down
- get them to understand you better
- understand their point of view
- diffuse trolls
- just be a good person who wants to participate in a conversation that enhances your understanding of others, different cultures, and the world and how it works
Sometimes arguing with people isn’t for that person it’s for anyone else reading who might have not considered the other side of the conversation.