Tipping ‘nudges’ are now popping up on DoorDash. If you don’t leave a gratuity, you’ll hear about it.::DoorDash is the latest delivery service to nudge customers who don’t tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

  • Lucidlethargy@sh.itjust.works
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    1 year ago

    I always tip, but I’m pretty fucking over it from a company perspective. Doordash, Uber, and Grubhub are raking in INSANE profits while they stiff their workers.

    These companies shouldn’t be taking more than 1% or less of every transaction. Instead, they take a WAY larger cut. They do it in the worst possible way, too. There are layers of hidden fees - everything from menu items being secretly increased in price, to fees you don’t see until the final second that they discretely lump (hide) under the sales tax column.

    Fuck these companies.

    • Astroturfed@lemmy.world
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      1 year ago

      So, all the food delivery companies operate at a loss still. They have bloated costs, spend to much to acquire customers, have to overpay/lose money on deliveries. It’s a shit business model. I really don’t get it. The fact is no one wants to pay what it should cost to pay for food delivery. Paying people a wage that makes it worth doing + supporting the corporate info structure just makes food delivery more expensive than people are willing to pay.

      If you’re going to point at the amount of money flowing through these companies, say revenue at least. Door dash had a -7.97% profit margin on their most recent figures. Somehow with billions in revenue they lose money. Maybe they’ll turn it around and be profitable, but I don’t see it happening. It’s a shit market. No one has brand loyalty, low barriers to entry, people only care who delivers the cheapest. No an industry I’d want to invest heavily in. Modern capitalism is all about establishing a brand loyalty and using it to force your competition out of business. Then screwing your customers.

    • Freeman@lemmy.pub
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      1 year ago

      I have traditionally been a good tipper. Often others will mention it.

      But the recent changes have me turned into a mister pink in a lot of cases.

      Anything take out or not full service I just hit no now. Also the round up for some random cause, I found companies only have to donate like 10% of those to stay in the clear.

      Also in the few instances I’m getting take out type shit like pizza and hit “no” and they made a comment. I no longer go there.

      • GenderNeutralBro@lemmy.sdf.org
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        1 year ago

        I stick with the tipping habits I grew up with.

        • If I’m getting table service at a restaurant, I tip the waitstaff.

        • If I’m getting food delivered, I tip the delivery person.

        • I tip taxi drivers.

        • I tip bartenders. I’m honestly not sure how to tip bartenders these days though, because it used to be “$1 per drink”, which seemed quite generous when drinks were less than $5. Now a single drink might be $12. Am I really supposed to tip 20% on that?

        If I’m walking up to a counter and getting takeout or fast food, I’m not tipping. That’s nutty. Nobody would even consider that if they didn’t use these customer-facing tablets everywhere nowadays.

        Sometimes I’ll toss a buck in the tip jar at my favorite coffee shop or pizzeria, but it’s not a percentage thing.

        I’ve always known old people to be shitty tippers. Maybe I’m on my way to becoming one of them now, failing to keep up with social norms. But I really don’t think this is the norm, and I don’t want it to become the norm.

        • theneverfox@pawb.social
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          1 year ago

          I just stopped eating out. It’s gotten ridiculous, it’s cheaper and healthier to just cook yourself

        • Freeman@lemmy.pub
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          1 year ago

          Yeah I’m mostly at the same. But coffee shops and pizza shacks etc have gotten to be the worst on the tipping thing, and being vocal about it.

          I guess I’m just old now. But even at restaurants we have stopped going in the last year because the level of dgaf is through the roof and the service is shit, burgers are 17 bucks and it’s just not enjoyable. One of our favorite pizza places is like that. Get the waiter that is AirPods in, asking you to repeat your order, fucking up the order, forgetting shit or even to fire an entire part of the parties order, and the ordeal taking 2 hours.

          • unceme@lemmy.one
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            1 year ago

            I worked at a coffee shop and 40% of my wage was tips. I wouldn’t be able to afford to live otherwkse. Please tip your barista.

    • Neuromancer@lemm.ee
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      1 year ago

      I tip 10% for delivery. They’re just dropping my food off. Sit in dining 20% for average service.

      The tipping culture has become insane. Historically it was a dollar or two for delivery.

  • TransplantedSconie@lemm.ee
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    1 year ago

    I used Grubhub exactly once.

    Fucker ate my kids chicken tendies. I’ll pick up my stuff from now on.

    • Roboticide@lemmy.world
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      1 year ago

      This is why restaurants seal their to-go bags now.

      Haven’t had a thing go missing since the pandemic, when that practice became common place.

    • Saneless@lemmy.world
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      1 year ago

      We’ve used DoorDash a few times

      It’s good if you’re too hungover to get the food yourself and you’re looking to spend a shitload extra for cold food

      But I guess it has its uses

      Did my own pizza pickup today. Better pizza bag than they use. Fast. Nearly free

      • anakin78z@lemmy.world
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        1 year ago

        I’m pretty sure tipping them in the app does not get them a cash payout. Either way, supporting tax evasion doesn’t seem like the best way to get people fair wages.

  • afraid_of_zombies@lemmy.world
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    1 year ago

    I travel for work often so used to use them. It was nice since it worked with my receipt software. I used to use them

    1. Costs are way too high

    2. Food was spilled, messy, and cold

    3. The tracker was a lie

    This is going to make me never use them again

  • olafurp@lemmy.ml
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    1 year ago
    • Ban tipping as a substitute for min wage.
    • Ban tipping companies,
    • Allow tipping people.

    Until then, tip people with cash.

    • cjsolx@lemmy.world
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      1 year ago

      Make sure you’re comparing the price on DoorDash vs the price on the restaurant’s website. There’s a mark-up, even for pickup. It’s usually cheaper to make your order directly with the restaurant.

  • jet@hackertalks.com
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    1 year ago

    I view tipping as a form of hostage payment, I’ll tip you today so you don’t mess with my food tomorrow. My highschool time showed me how vulnerable people’s food was to the whims of teenagers.

    When a app nudges for tipping I just think they haven’t set the right price for the service.

    Luckily I live in a place without a tip culture now, so relaxing to know how much things actually cost.

  • gamer@lemm.ee
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    1 year ago

    Tips help the company a lot more than the worker. If everyone decides to just be an asshole for a while and stop tipping, the workers being exploited will quit, and companies will be forced to pay actual living wages to attract/retain workers.

    But that’s not going to happen because the social pressure of tipping is just too strong… and I say that as someone who is part of the problem by always leaving a tip :/

  • cstine@lemmy.uncomfortable.business
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    1 year ago

    I killed all delivery nonsense a while ago. It was like 4 fees plus a demand for a tip on top of inflated prices; go to the restaurant and pay $15 or pay DoorDash $35 for the same shit? Fuck that, I’ll drive and pick my own damn food up.

    And bonus, if half of it gets eaten in the car - I mean “wasn’t given to me by the restaurant”, sorry - at least I’m the one who ate the damn thing.