• gorgor301@lemmy.world
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      3 months ago

      I had an Anker headphone break within a year or so. I asked for a replacement and sent a picture of a broken hinge. Despite heavy insinuations from them that it was probably because of my rough use (lkely true), they sent me a replacement and asked for my feedback with the whole process. Nicest customer service experience Ive had.

    • Ictinus@lemmy.world
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      3 months ago

      I have bought a couple of products in the past also. I searched up my recent scenario and found others with the same experience