The news mod team has asked to no longer be a part of the project until we have a composite tool that polls multiple sources for a more balanced view.
It will take a few hours, but FOR NOW there won’t be a bot giving reviews of the source.
The goal was simple: make it easier to show biased sources. This was to give you and the mods a better view of what we were looking at.
The mod team is in agreement: one source of truth isn’t enough. We are working on a tool to give a composite score, from multiple sources, all open source.
First, admins have pointed out that dozens of accounts (now banned) were being used to artificially boost certain kinds of feedback and bury others, so if we’re not allowed to point to votes as a source of valid information, then sorting by “top” is equally invalid. Those could simply have been the comments those alts decided they wanted to push to the top, to make their point.
Second, we’re volunteers who have a few hours set aside each day to open a discussion into things that need to be updated or changed, and the vitriol that’s been hurled at us is disproportionate compared to the ostensible “damage” being done by a single automated script. One moderator threatened to resign over the hate that’s been blasted into their face. It took us less than two weeks to post a request for feedback, and then to act on that feedback. You (the disapprovers) all got exactly what you wanted. Pardon me for being blunt, but what the hell else are you expecting from us?
We want the bot gone. That’s it. It’s really that simple.
I’m sorry if I come across as preachy in the below post, but I wanted to try and explain to you where the critique is coming from. And also that it’s not personal or any widespread resentment.
I (and many others) get what a thankless and also necessary job moderating is. It’s not easy to do it well, it’s frustrating, it’s thankless and without it the community would be dead. But being a moderator and sticking out your neck brings you exposure and you are guaranteed to meet more asshats than you ever thought existed. But the users are not one homogenous group, it’s not because one user has flung abuse at moderators, that all users are now suddenly resentful of moderators.
The person you are replying to, put a good bit of time in listing what comments were most up voted, which are probably the comments that found most support amongst the users in that thread. In the same way that we should not be dismissive of what you do or say, you shouldn’t be dismissive of what others do or say (or up vote). Mutual respect and all that.
Self reflection is also important, it’s important to realize and accept that it is possible to be wrong about something. Doing a mea culpa and moving on is far easier in the long term than doubling down and digging a deeper hole, yet it’s a lot rarer because it hurts our ego in the short term.
Their final point about a problem with handling feedback rings true to me:
You (not you personally, but the team that did that feedback thread) have apparently treated up- and down votes on a thread as a poll and a popular mandate for action, but up- and down votes are not a poll and most (probably most) people don’t use them as such.
Up- and down votes on comments are useful for finding which remarks resonated with or turned away other users. They are not a poll either, and most upvoted are not automatically most correct at all, but they give you a chance to read the room.
You (now you personally) have thrown shade on the people that up voted comments against the bot, by insinuating that those people might have been bots themselves and that therefore their opinions are irrelevant. Yes it’s possible that there are some users using alts, but all those users? Not very likely.
The best feedback I saw in that thread was not in the up or down votes, it was in the comments themselves. There were some very compelling arguments as to why using a biased site to display bias, was a bad idea. Those comments also had quite a bit of upvotes, so the way I read the room, that was a popular sentiment.
The person you are replying to made a few arguments and one scathing critique which they probably hoped that you would improve on in the future. Imo a polite disagreement with your previous statements. You respond by being dismissive of his arguments and acting like it’s a personal attack. They were sticking to facts, you’re making it about you as a person. I really don’t think that was their intent.
Yes, it is personal. The fact that one mod almost resigned over this means that whether or not people intended for it to be, the criticism was in some cases very personal. And we have evidence that some (never said “all”) voting was manipulated, which makes our job more difficult because there’s no way to tell how many of those comments were upvoted because many people agreed with them, versus a few people agreeing with them so intensely that they were willing to break the rules to prove their point. At the end of the day, people gave feedback, we reviewed it, and the bot is gone. We didn’t ask for it to be created, had no role in coding it, didn’t ask for it to be rolled out, didn’t turn it on, couldn’t change it, couldn’t turn it off, and gave the admins time to try their experiment while we determined whether or not it made sense for the community. It wasn’t our bot.
Removed by mod
We’re here in a thread discussing the next incarnation of the bot which presumably will be coded by a mod and under your control?
That’s not what open source means (by the way, that was yet another user feedback suggestion that we are working to implement).
A bot may be coded by a mod, under your control, and open source. They are not mutually exclusive characteristics.
Maybe. Nothing has been developed yet, so everything is very much up in the air.
As stated elsewhere in the thread, my vote audit shows no participation from any of the 29 banned sock accounts the in the !news feedback thread, or this one for that matter. Please take the votes more seriously. If you’d like to spread FUD about the legitimacy of a vote, ask an admin to audit them first so you can state with evidence that a specific vote has been manipulated.
People trust the software to tell them what others are thinking, and if you successfully spread the false idea that votes that disagree with you are manipulated, you’re not just arguing in bad faith, you’re undermining the federated system we should all want to succeed.
Thank you. I don’t have that kind of audit authority and all we were told is that vote manipulation was occurring. We’d love to have you join the team if you’d like to help.
We took all of the feedback seriously because the bot is gone. I’m really not sure why people keep pretending like we haven’t already acted on it.
That you’d call this “spreading FUD” or"bad faith" is, frankly, insulting. I can only act on the information I have. In the end, I said that manipulation made assessing the situation difficult, but we still followed through accordingly. We are volunteering our time, and you lying about our intentions isn’t helping either.
I only have a few hours per day to devote to this. If you think you can do better, then step up.