Bought a really nice TV a couple of years ago. About a month later, the manufacturer had a really big price drop. Microcenter has a really nice 60 or 90 day price guarantee so I popped into the local store and got about $800 back.
I bought a collection of DOSBOX-wrapped TSR Gold Box AD&D games from Steam. After spending more time than I recalled it needing to generate a party and then even longer getting my bearings puttering around the civilized part of New Phlan, Pool of Radiance started crashing and truncating item strings (rendering them useless and un-removeable) and dropping like 50,000 gems from a random Kobold encounter.
It was unplayable without, I assume, tracking down sketchy third-party save-game editors. However, since it took me a couple of hours to get out into the first proper dungeon, they tried to say I was past my “reasonable” preview time, which I guess in reality is treated as a two-hour hard cutoff. I ran it through the system a couple of times and got auto-denied, but eventually got through to a chat agent who gave me my eleven dollars back as Steam credit. :-)
Amazon sends me open, broken, defective, and/or outright used items all the time these days. So I have a lot of returns, and if I get two in a row, I take a refund instead because their whole inventory of that item is probably too polluted to get a new one. If only there were any other ways to get some things, I’d quit buying from them, but with the lack of small specialty stores, even in cities, it’s so hard to find so many things in physical stores anymore, and smaller online stores can’t compete, especially for items that need to be tried a lot to find the right size or type.
Tax refund.
I didn’t make enough money for the year to be taxed so I got all of it back.
College payments. Received a $1500 grant payout three weeks into the semester, which left me with about $100 to claim.
Sewing machine. It was cheap as I am just learning and didn’t want to drop heavy change. I actually returned it and bought another one. Both had shit bobbin casings (I think that’s what they’re called). Literally said, “fuck it,” returned it, and youtubed how to sew by hand. Much less frustrating.
Prepackaged antipasto gave me days of horrible indigestion
I bought a power supply for a second hand monitor and found that the 90-degree angle on the plug meant it couldn’t actually go into the socket. I took it back to the shop and the owner offered to solder a straight plug onto the adaptor for me - but couldn’t find one to use, so he gave me my money back.
Hozelock adjustable long spray lance, absolutely unfit for purpose, disposable garbage that broke after 3 months.
Last refund was a nightmare as it was a purchase from Amazon and outside their 30 day window, so initially they did not want to accept the return and directed me to the manufacturer. Hozelock just refused to engage, and directed me back to Amazon, endless loop. After going round this loop I then complaining to Amazon for a solid 10 minutes and they eventually agreed to pay for pick up of the item then refund when it was picked up.
Replaced it with a more expensive Dramm lance that every part is user replaceable with available spare parts, and much less plastic components.
A controller, because im a dingus who didnt bother to make sure it had the right connector for my phone (it didnt)
A fan light kit for a ceiling fan. Had a customer who needed one fixed this weekend. Picked one up from the store and didn’t use it, so back it went.
It was a UPS I bought on Amazon.
It arrived damaged in the box, almost certainly because the driver dropped it.
My experience with Amazon customer service was umm… fun.
- click the request return button.
This item is not returnable.
- call customer service
Them: “This item is not returnable”
Me “it arrived damaged”
Them: “We’ll send you an email, reply to it with evidence of damage”
- reply to email sending pictures with close up of the damage
Please send the email from the same address associated with the Amazon account
- resend reply from my other email
The pictures you sent are in the wrong format please resend as jpeg or pdf
- convert the images and resend
The pictures you sent do not show the entire product
- take new pictures from farther away
Please send pictures that clearly show the damage
😡
I guess technically a refund? I returned tools I rented from O’Reilly to fix the timing chain on my truck. 250,000 miles and still runs like a champ, just ignore the noisey lifter haha
I bought a pair of Birkenstock dupes on Amazon and they were at least 5 sizes too big. I ended up with a pair of Crocs that are styled like Birks and even look like leather. Crocs are my jam. I’ll take the hate.
I got some jeans on Amazon, and I’ve came with some clear goop on them and the opened plastic wraping. It seemed like some kind of machine grease to the touch, but I have no idea. Anyway I got the refund without issue at least.
