Power company recently outsourced their payment system and now have to pay a fuckin’ fee to pay my goddamned bill. The only way to avoid that is autopay.

Further infuriating is I have to re-add my bank info to yet another third party system.

Fuck the modern world, man.

  • Maeve@kbin.earth
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    11 days ago

    They do that here, unless you pay at the county offices. Yep, either we pay the fee individually or collectively, and they don’t even reimburse the county.

  • bighatchester@lemmy.world
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    11 days ago

    My power company made me download an app to pay for a bill with cc . Now that I should be paying bills with a credit card but I was in a tight spot and needed to keep the lights on .

    • dohpaz42@lemmy.world
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      11 days ago

      Visa debits cards can be used as a credit card, but debits from your bank. Added bonus is that you get fraud protections that your bank may not offer for debit transactions.

      Edit: that is not to downplay that you said you were in a tight spot.

  • Euphorazine@lemmy.world
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    10 days ago

    So in my city, the water bill would charge a fee for paying online, the only way to avoid the fee was to write a check and they had no auto pay options at all.

    I would just overpay and write a check for 6-months of service. I knew it was time to write a new check when my balance stopped being negative.

    I guess what I’m saying is it would have been incredibly convenient and not at all infuriating to have a fee-less auto pay option.

  • Tiefling IRL@lemmy.blahaj.zone
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    11 days ago

    Annoying AF in principle but at least it’s only 50 cents. My fucking rent payments charge a % fee, so I mail them a check every week and make them do the legwork

    • FiveMacs@lemmy.ca
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      11 days ago

      No, fuck even SLIGHTLY thinking it’s ok because it’s only 50 cents. Next month it’ll be 75cents, then a dollar… it ONLY goes up, do not normalize bullshit fees because ‘its only 50 cents’

      • shalafi@lemmy.world
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        10 days ago

        Taking online payments costs the receiver money. You OK with making everyone pay more to level it out? Or, you can use you bank to send an electronic check for free. You do you.

  • RagingSnarkasm@lemmy.world
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    11 days ago

    If you have a good credit union, you should be able to set up an extra account and you only use that account to pay these extortion bills. Electronically transfer funds in from your main account, and never give anyone access to your primary.

  • hedgehogging_the_bed@lemmy.world
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    10 days ago

    My power company found a new and infuriating way to fuck with me. They send every e-bill with a required payment of $0 and then the regular balance but my bank auto-pay only reads it as $0 due today and ignores it.

    So the bank says it’s the power company’s fault, the power company claims to have no control over it. Oh and they don’t send paper bills any more (although they send me a paper report every month shaming me for stressing the grid by charging my electric car) So you have to remember to go online and look up the bill and pay it on their awful $5 transaction bill pay instead.

  • x00z@lemmy.world
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    11 days ago

    In my country we have free ‘autopay’ on the banks end. You simply setup the details of the recurring transaction in your mobile app or on the website and it will automatically start paying.

    Seems like you should say “fuck modern capitalism” instead.

    • ShepherdPie@midwest.social
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      11 days ago

      The problem here is that your bill is based on usage so there’s no way to know exactly what your bill will be each month in order to set up an automatic bill pay.

      • x00z@lemmy.world
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        11 days ago

        The power companies in my country use a monthly average of the yearly costs. You’ll always pay the same.

        • dohpaz42@lemmy.world
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          11 days ago

          Where I live in the states, my power company offers an option to do the same thing. And every year, they adjust it based on overages/underages from the previous year.

          • x00z@lemmy.world
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            11 days ago

            Yep exactly. It works pretty nice here. Except for a power crisis we had a few years ago, where they had to change stuff of contracts around because the price went up by almost 300%

        • shalafi@lemmy.world
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          10 days ago

          We have this in Florida. Haven’t signed on as I’m continually trying to slash my bill, get more eco friendly.

        • FiveMacs@lemmy.ca
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          11 days ago

          Until they realize the average wasent enough and hand you a massive bill at the end of the year.

          • x00z@lemmy.world
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            10 days ago

            My country has rules and regulations to prevent this. The averages are pretty accurate. Our government also requires electricity companies to offer an easy way for customers to see how much energy they have used and how close it is to the estimated average.

            Anyways, we also have variable contracts where you pay monthly for the energy you have used depending on your use and the price of energy on the market. For this we can simply use payment mandates that are easy to setup between yourself, the bank and the company. Keep in mind our companies are not capitalistic overlords and don’t try to steal our money using this, so it’s pretty safe and easy.

          • shalafi@lemmy.world
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            10 days ago

            LOL, no. Are you just making up hypothetical scenarios? FFS, even our crappy, private power company doesn’t pull that shit, even in Florida.

      • grue@lemmy.world
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        11 days ago

        My variable (usage-based) utility bills are sent as “e-bills” to my bank, so the bank’s bill pay system can pay them anyway. I can even set it up to pay in full up to some limit, so it doesn’t blindly pay if the bill is outrageous due to some mistake.

  • DudeImMacGyver@kbin.earth
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    10 days ago

    Isn’t First Energy that company that got busted for bribes but then the local politicians/courts basically let them bribe their way out of trouble with $20 million???

  • Rivalarrival@lemmy.today
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    11 days ago

    Bill pay through your bank. Fuck their payment processor.

    When an old landlord pulled some bullshit on me, I paid a month’s rent with 31 paper checks, delivered once a day, direct from my bank.

  • I Cast Fist@programming.dev
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    10 days ago

    It’s stuff like this that makes me amazed at how advanced Brazil is in some regards (or how backwards USA is). We can, from the comfort of a banking app (that can make instant money transfers to any other bank, free of charge), set up automatic payment of utilities like phone, electricity and water, no extra bank bullshit hidden charges applied.

    • blackn1ght@feddit.uk
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      10 days ago

      Are there banks that don’t do this or charge? I just assumed these things were the absolute basics of banking and are free for everyone.

    • Admiral Patrick@dubvee.orgOP
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      10 days ago

      Oh, we can do that too, at least to varying degrees. Depends on the bank and what services they offer.

      My bank will at least do what’s called “Bill Pay”. It’s (mostly) the equivalent of me telling the bank to write and mail a check to a company on my behalf. I don’t currently have that setup, but it is something I’m looking into. It’s been available for a long time, but years and years ago when I looked into it, only certain companies/utilities were supported by my bank.

      • Kazumara@discuss.tchncs.de
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        9 days ago

        the equivalent of me telling the bank to write and mail a check to a company on my behalf.

        What the fuck? Why don’t they just transfer the money electronically instead?