• sp3ctr4l@lemmy.dbzer0.com
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    20 hours ago

    Wait, did people not know this is a common, intentional practice?

    As common as claiming you’re chatting with a real support person that is actually a bot/llm, even though the first part of the bot told you it was transferring you to a ‘real person’, and the wait time was between 60 and 180 seconds?