Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agoBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comexternal-linkmessage-square89fedilinkarrow-up1355arrow-down113
arrow-up1342arrow-down1external-linkBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agomessage-square89fedilink
minus-squareBobTheBoozer@lemmy.worldlinkfedilinkEnglisharrow-up29·11 months agoI see two inevitable problems; we outsourced this to you because it was cheaper, if you’re using ChatGPT what do we need you for? companies want people to buy stuff, but if you significantly reduce the workforce you also reduce the availability of funds to buy stuff
minus-squareHappycamperNZ@lemmy.worldlinkfedilinkEnglisharrow-up12·11 months ago1, I assume you mean the business does outsourced customer service, not as an internal department. 2, universal basic income time, or let’s put people to work on creative, innovative applications not mind numbing shit
minus-square👁️👄👁️@lemm.eelinkfedilinkEnglisharrow-up3arrow-down3·11 months agoWe don’t need to keep all bullshit jobs around. The printing press putting hand written scribes out of jobs was a good thing. This is similar. New jobs will be created that will hopefully create more productive work.
I see two inevitable problems;
we outsourced this to you because it was cheaper, if you’re using ChatGPT what do we need you for?
companies want people to buy stuff, but if you significantly reduce the workforce you also reduce the availability of funds to buy stuff
1, I assume you mean the business does outsourced customer service, not as an internal department.
2, universal basic income time, or let’s put people to work on creative, innovative applications not mind numbing shit
We don’t need to keep all bullshit jobs around. The printing press putting hand written scribes out of jobs was a good thing. This is similar. New jobs will be created that will hopefully create more productive work.