Because in teams you could type (or say) “how many customers are still awaiting their refunds for their services that were cancelled last week?” and it will go and do its little AI magic and respond with the answer.
people are going to build up a reliance on it to the point where they start to not be able to find that info on their own
But they can never find it on their own - it’s in a database, they have to use some tool to get it. Why can’t that tool be AI?
they already can’t handle the databases so why are they even fucking around in there anyway
They’re not! That’s the point. This way it gives them access to information that they would usually have to put in a support ticket, or run multiple reports and then try and compile them together, for example, to get. Now they can just ask a bot in teams a question and they get the answer.
why aren’t they learning how to use them if they’re so important for their jobs?
Because their job isn’t to access the production database.
Because in teams you could type (or say) “how many customers are still awaiting their refunds for their services that were cancelled last week?” and it will go and do its little AI magic and respond with the answer.
But they can never find it on their own - it’s in a database, they have to use some tool to get it. Why can’t that tool be AI?
They’re not! That’s the point. This way it gives them access to information that they would usually have to put in a support ticket, or run multiple reports and then try and compile them together, for example, to get. Now they can just ask a bot in teams a question and they get the answer.
Because their job isn’t to access the production database.