We all know the struggle of beloved services slowly going downhill. What’s one service, tool, or website you’ve been using for years that’s still great and hasn’t turned to crap?
We all know the struggle of beloved services slowly going downhill. What’s one service, tool, or website you’ve been using for years that’s still great and hasn’t turned to crap?
That’s kind of telling in itself to be honest. Services for most people these days mean subscription (or some kind of recurring cost). The nature of the overwhelming majority of businesses means they will be looking to increase profits. One extremely common way is to degrade the service you provide slightly. Increasing ads, lowering quality, etc.
One of the only exceptions I would say is Steam. But people could argue that Steam isn’t a true service because it’s closer to a store front, at that point you’re arguing semantics though.
There’s also self hosting a service to consider? How would that count in this instance. I self host a few things like nextcloud, Plex, and others. Yes it’s still a program and technically a service as well?
If you’re self hosting Nextcloud, you don’t have to worry about the server operator (i.e. you) enshittifying it against you. There is still some concern towards the software supplier, as we keep seeing with Firefox, but users can react to that.
I’m not really familiar with the situation around Plex since I’ve heard some mixed things, but I don’t use it and have lost track of what is what.
I would consider Firefox to be a bad actor but it’s a bit more nuance than the situation with, say, Chrome. Firefox is involved in the server side as well (i.e. evolving standards that enshittify the web more and more). I would like to have had the web standards frozen some years ago. BIFL should apply to software as well as to physical products.