It seems like te stupidest thing to me. Why are you going to attack someone who has politely asked you and/or your child to behave themselves or at least stop actively doing something harmful
Why the hell would they disincentivize their kids when someone has just given them an out to have a teachable moment and possibly nudge their kid behave better and possibly for the parent?
I don’t know the situation, but are those her actual words or are you just guessing at her motives?
It might not have anything to do with you. Some of that sounds like it could be desperation. Possibly “I know he’s an asshole, but I’ve tried everything and he just keeps doing it! Why even bother?” add in some defensiveness because she’s feeling like a failure of a mom while you two are having the conversation about the behavior problems, and it could very well sounds like she’s angry with you.
Like I said, I don’t know, but no point in adding hostility where there could be teamwork.
There cant be collaboration, I need it to stop and she will actively fight for her children to use the hallway in all the same ways as a playground. She has agency here but she uses all that agency and energy to snap against someone who is just the messenger
Are there actual rules about noise in the hallway? If there are, is she aware of them? Is there anyone who could potentially enforce those rules other than you? If there are no rules, then it could just be a cultural difference, and good luck to you trying to enforce your own rules in public spaces. You think it’s entirely reasonable to have a silent hallway, but maybe the other lady has never lived in a quiet place her whole life. Maybe she can’t see why you would want that at all.
The managers wont do shit, ive had to be quite aggressively vocal to clean out the worst of the behavior by another repeat offender who also likes to make a living room of the lobby.
Its like housework, it never ends but I have a trick where ill go out and check my mail and be super obvious about it with all the same sounds and if their noise is over the top i will lightly shush and gedture for the volume to go down and it seems to be classically conditioning them to moderate their volume and or split now that noise patrol’s been invoked