Also, there are other, better examples. Messing up a blood draw is a known and acceptable risk that can happen anywhere. Everyone has stories about someone’s bad experience and nobody is calling for investigation and change, much less calling it ‘bad healthcare’. It just happens sometimes. Your experience sucked, and I get that - nobody likes it when acceptable risk rolls less favorable.

It wasn’t too long ago that unresponsive patients in the VA were suffering from bedbugs and made national news. That alone speaks volumes about what was wrong, medical and non-medical, that just should not happen. And that it happened to multiple people at the same time, in the same place, showed it was systemic. Investigations needed to be done to determine cause and if any criminal activity took place. So if we really want to discuss bad healthcare, there are much better hard hitting examples.