Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule change

Following a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at checkout. Typically shared with the venue, the order processing fee was a boon to a global platform that sells hundreds of millions of tickets a year.

But documents obtained by the Guardian show that while Ticketmaster eliminated this fee to comply with the rules, the company simply raised the cost of different fees in a number of its venues to ensure it didn’t lose money.

  • RememberTheApollo_@lemmy.world
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    1 day ago

    I’ve found International venues far, far more reasonable than US. We saw Duran Duran a few years back and it was ~$200 for OK seats in a major city. My other half works internationally, and picked up seats to see them on one of her work trips for only €53. Since then we’ve vicariously eyed shows overseas only to note we could fly there and back, get a hotel, and have seats for cheaper than decent seats at a US venue.

    • IamSparticles@lemmy.zip
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      1 day ago

      Good to know. This is actually the first time in… Jesus, 30+ years?.. I’ve attended a concert outside the US. I might start looking at shows in Vancouver more often.