Repair goes mega mainstream with the launch of Lenovo’s new T-series business laptops, which earned our highest honor with a 10/10 repairability score.
In six years I have burnt through two Lenovo ThinkPads. In the first the USB C charging port malfunctioned, and it turns out the charging port is soldered directly to the motherboard so they had to replace the whole thing. Ever since I got it back from repairs it enters into kernel panics all the time, no matter which distro I install.
I was in the middle of writing my thesis so I had no time for repairs when it broke, so I ordered mysef a new ThinkPad. I had to choose between pre-assembled models, and I wanted a high resolution display, a good processor, and some other things. I got one with not quite as much RAM as I really needed, and found out when I wanted to upgrade that they had rendered upgrading RAM completely impossible in that model of ThinkPad. It wasn’t even one of the new slim ones, but a traditional bulky one. Complete bullshit.
Both of these laptops are recent enough that had they not sucked I would still be using them years from now. I’m happy Lenovo appear to be changing their ways, but I wouldn’t touch another ThinkPad with a stick after my experiences with them.
Currently I’m using a Framework 13. Hopefully it’ll last me decades.
I can beat that. in 3 months I went through 4 legion pro laptops. it took 4 tries to get one that wasn’t broken in some medium to catastrophic way. this was my first and possibly last Lenovo experience.
In six years I have burnt through two Lenovo ThinkPads. In the first the USB C charging port malfunctioned, and it turns out the charging port is soldered directly to the motherboard so they had to replace the whole thing. Ever since I got it back from repairs it enters into kernel panics all the time, no matter which distro I install.
I was in the middle of writing my thesis so I had no time for repairs when it broke, so I ordered mysef a new ThinkPad. I had to choose between pre-assembled models, and I wanted a high resolution display, a good processor, and some other things. I got one with not quite as much RAM as I really needed, and found out when I wanted to upgrade that they had rendered upgrading RAM completely impossible in that model of ThinkPad. It wasn’t even one of the new slim ones, but a traditional bulky one. Complete bullshit.
Both of these laptops are recent enough that had they not sucked I would still be using them years from now. I’m happy Lenovo appear to be changing their ways, but I wouldn’t touch another ThinkPad with a stick after my experiences with them.
Currently I’m using a Framework 13. Hopefully it’ll last me decades.
I can beat that. in 3 months I went through 4 legion pro laptops. it took 4 tries to get one that wasn’t broken in some medium to catastrophic way. this was my first and possibly last Lenovo experience.