Thanks for nothing, Sony. (WH1000-XM5)

    • SCmSTR@lemmy.blahaj.zone
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      12 hours ago

      Make them so you can use ANC wall powered even if the battery dies. Some of us don’t destroy our headphones and want them to last and not be disposable.

      Stop making headphones so they only last 5-10 years.

    • axh@lemmy.world
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      12 hours ago

      My Bose headphones didn’t break, but they looked awful after two years of usage, like garbage. So I decided to buy a Sony… Sony broke after one year after they fell off the bed (cheap headphones would survive this without a scratch, but those were expensive)

    • spudsrus@aussie.zone
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      15 hours ago

      Will admit the hinges on my QC ultra headphones have been pretty good.

      The things that annoy me about them are:

      Unable to switch off noise cancellation

      The earphone cushions fell apart after 6 months

      Custom button action can’t toggle an aware mode

      On head play pause was buggy enough to turn the feature off

      They semi regularly decide to reboot in the middle of calls and meetings

      I’m assuming you are retail and not on the design / software side of things but if you have any power to pass the feedback up the chain plz do ❤️

    • fulg@lemmy.world
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      1 day ago

      My broken QuietComfort headphones with the plastic earcup hinges would like to have a word…

      I love my Bose headphones but man, don’t ever dare dropping them on the floor by mistake, they will shatter on the first hit.

      To be fair in the past when this happened you could bring the broken pair in store to get a replacement or upgrade at a good price, but I hear the policy was abused too much so it was retired many years ago.

    • Jarix@lemmy.world
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      23 hours ago

      Heyo. Does Bose offer 3dprinting files to fix it’s gear? Please convince them to, I have been looking for a brand that is willing to support buy it for life and right to repair.

      I am using Sony xm4s and the build quality is terrible on the hinges so I am expecting to have to replace them and Bose is a good brand that I might be interested in if they have something comparable to the ones I’m using in the same ish price range.

      I found a 3d printing file to fix my current headset but Im not sure if I can flip it and print the other side now or if that will work.

      Anyways if they don’t I would absolutely love it if you could convince them to lol

      • Iconoclast@feddit.uk
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        20 hours ago

        I have been looking for a brand that is willing to support buy it for life and right to repair

        I have headphones from Meze (Massdrop X Meze 99 Noir) and my understanding is that they don’t use glue in the constructrion of their headphones but everything is held on by screws so that it can be repaired if necessary. I however don’t know where you can get the actual spare parts for them - I’m assuming you need to contact Meze directly for that.

        Edit:

        If you’re looking for a specific part and can’t find it, just let our Customer Support team know. You can email us at support@mezeaudio.com, and we’ll be happy to help you.

        • Jarix@lemmy.world
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          14 hours ago

          Hey thanks for sharing I will go check out the link. (And thank you for the link too!)

    • hcbxzz@lemmy.world
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      1 day ago

      I quite like that design, but it’s just a little too floppy. Would be nice to have a bit of resistance so it’s not clanging around when carried