Why on earth would I want to shop somewhere that I can guarantee will ship with FedEx? I’ll actively avoid places that only offer FedEx shipping as it is.
I feel like everyone has had a bad experience with one of the major delivery services and just decides to shit on them. I’ve had packages busted by FedEx, usps, ups, that guy that drops off packages from his unmarked van. Like I get 97% of stuff okay, but 3% comes broken from them all.
I’ve had issues with FedEx, Amazon, DHL, USPS, UPS, Ontrac. I personally can’t just avoid them all unless I just want to avoid any kind of shipment. I’ve actually had the least issues with FedEx & DHL. It’s all on a person-by-person basis.
USPS is one of the most annoying ones. In many places I’ve lived, I somehow keep getting couriers that marks a package delivered but it isn’t there. And when I call USPS, they said I have to wait a couple days to report it missing. I know that doesn’t happen to everyone; I am just unlucky.
Until they can make their drivers as reliable as Amazon drivers, they will lose. (I know Amazon delivery has a lot of problems, I’m not going to be talking about those in this post)
While it sucks that Amazon drivers are endlessly surveilled, it’s a huge boon to people recieving packages to know when their package is coming and to not miss it.
To my knowledge, FedEx and UPS still just give you a delivery window of a whole ass day, and then if they just decide delivering to you is too hard, they just won’t.
Seriously just the other day, we were home all day, even had a note on the door to call us, saying we’re home, and we’ll be out in a moment to sign for it. Nobody rang the bell or called and no note that they ever even came to our doorstep was left. Nope, just got an email notification that they missed us and that now we can pick up our package four days later at an Access Point. Kinda had hoped to get that package on the day it was meant to be delivered for a reason, you know. Kind of fucks up plans when they pull that shit.
They’re only just beginning to roll out a competing system. It will be a joke for a long time yet.
Until UPS/FedEx/whoever else fix that aspect of their delivery services, no one will want to fucking use them. The inconvenience factor with those companies is way higher than with Amazon deliveries.
What’s the ecommerce equivalent of dismissively throwing fragile packages over fences. Because I’m wondering what to expect if I every order something via FedEx’s ecommerce system.
Since Amazon has moved into shipping, FedEx wants to move into shopping.
I’ll believe it when FedEx isn’t a dumpster fire of a delivery service. Every time there’s been some bizarre issue getting my delivery, it’s been FedEx. One time, we ordered some furniture. One box on one truck came, we signed, opened it, and found half the components missing with instructions talking about a second box. We call FedEx, and “nope, says here just the one box, and we delivered it, idk, contact the seller”. While we’re trying to reach out to the seller, a second FedEx truck shows up thirty minutes after the first and delivers the second box. Like, wtf? Also, we had a fruit tree we order just fucking get stuck for a whole ass month in one of their distribution centers. It’d go out for shipment each day, and each day be returned. Finally, after a month, they just said “it’s not coming lol”.
Neither of those sound like the fault of the shipper. The furniture company shipped your shit in two packages, how is that FedEx’s problem? The second one, who tf buys a whole ass tree online? Did you expect a FedEx arborist to show up with a tree on a flatbed?
I’m willing to bet the vendor sent those two boxes as two separate “1 of 1” shipments. No idea what the deal with the tree would be.
Who tf buys a whole ass tree online though, like FedEx doesn’t have an arborist with a flatbed on call.
they want the same access to enshittification funds as their anti-Union cohort Bezos has created.
If the quality of their deliveries, especially Fedex Ground, remain the same, they will never be able to compete.
That would require not stressing their drivers to the absolute limit, which is terrible for their bottom line.
fedex ground is still like the old rps, a poorly-managed collection of contractors and sub-contractors. only the air freight (‘express’) is really ‘fedex’.
They still have a responsibility to ensure their drivers aren’t overworked, even if they try and pass the buck to contractor companies.
