Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

    • qupada@kbin.social
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      9 months ago

      From the video description:

      I have been a Samsung product user for many years, and I don’t plan to stop anytime soon

      And all sympathy I had for this person just vanished. If you don’t demand better, they will keep doing - and getting away with - shit like this.

      Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.

      • squirmy_wormy@lemmy.world
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        9 months ago

        The company addressed the issue though. I’d agree with you if they were like “oh well, things happen” and that was it.

        No one got away with anything.

        • phx@lemmy.ca
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          9 months ago

          Yeah, the are many other reasons I don’t buy Samsung anymore but a singular PoS employee that did something they made good on wouldn’t be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don’t think there’s a rash of TV-slitting assholes working for them.

        • ipkpjersi@lemmy.ml
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          9 months ago

          Imagine if he didn’t have a recording though, yikes. I hope this employee was fired.