Klarna, the Swedish BNPL company, released new data from its OpenAI-powered virtual assistant, saying its AI chatbots do the work of 700 full-time human agents. In 2022, the company was criticized for its handling of layoffs.
Klarna says its AI assistant does the work of 700 people after it laid off 700 people::undefined
I don’t nave a citation, but in general, layoffs are usually used to cut costs. Spending less means more profits. More profits generally means the company looks better to the investors, and hence, better stock price.
I don’t nave a citation, but in general, layoffs are usually used to cut costs. Spending less means more profits. More profits generally means the company looks better to the investors, and hence, better stock price.