alessandro@lemmy.ca to PC Gaming@lemmy.ca · 6 months agoAsus just apologized for its outrageous repair costs and RMA processwww.pcgamesn.comexternal-linkmessage-square47fedilinkarrow-up1221arrow-down14
arrow-up1217arrow-down1external-linkAsus just apologized for its outrageous repair costs and RMA processwww.pcgamesn.comalessandro@lemmy.ca to PC Gaming@lemmy.ca · 6 months agomessage-square47fedilink
minus-squarepsvrh@lemmy.calinkfedilinkarrow-up2arrow-down15·6 months agoThe model should be Apple: yes, they’re expensive, but they’re also no-questions-asked. As long as your AppleCare is still valid: Laptop stopped working? Just send it in for repair or come into the store, you get a new one. Apple pencil won’t charge? We’ll send you a new one, send the us the old one back in a prepaid shipping container. Screen cracked on your iPhone? Here’s the schedule of repair costs, we’ll send you a new one. Dog chewed your airpod? Nominal fee for replacement and we’ll send you a new one first. The problem is that Apple has the up-front margin to support this kind of thing. Asus et al don’t.
minus-squareDonut@leminal.spacelinkfedilinkarrow-up7·6 months agoHow’s game support on Apple nowadays?
The model should be Apple: yes, they’re expensive, but they’re also no-questions-asked. As long as your AppleCare is still valid:
The problem is that Apple has the up-front margin to support this kind of thing. Asus et al don’t.
How’s game support on Apple nowadays?
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