wiki_me@lemmy.ml to Linux@lemmy.mlEnglish · 3 months agoPurism (creator of FOSS friendly phones and hardware) 2023 financial report , income grew by 350% in three years and the company is profitablepuri.smexternal-linkmessage-square48fedilinkarrow-up1339arrow-down135cross-posted to: opensource@lemmy.mlfoss@beehaw.org
arrow-up1304arrow-down1external-linkPurism (creator of FOSS friendly phones and hardware) 2023 financial report , income grew by 350% in three years and the company is profitablepuri.smwiki_me@lemmy.ml to Linux@lemmy.mlEnglish · 3 months agomessage-square48fedilinkcross-posted to: opensource@lemmy.mlfoss@beehaw.org
minus-squarecircuscritic@lemmy.calinkfedilinkarrow-up15·edit-23 months agolol. Just search for Purism customer support experiences. I’m honestly amazed there hasn’t been a fraud, or some other consumer protection type criminal investigation. All that baggage, and their hardware is also laughably outdated and overpriced. Which is unfortunate, because the concept is amazing and clearly there’s a sizable market for it. Here is an example of just ONE flavor of Purism customer experiences: Announce current gen hardware and current pricing. Customer pays Customer receives hardware 5 years later, after being told approx. 362 times that cancellation refunds are down, or unable to be processed. Customer tries to immediately return the 5 year old laptop that was just delivered and is told “No Returns” There are other variations that you can read about on various forums.
lol.
Just search for Purism customer support experiences.
I’m honestly amazed there hasn’t been a fraud, or some other consumer protection type criminal investigation.
All that baggage, and their hardware is also laughably outdated and overpriced.
Which is unfortunate, because the concept is amazing and clearly there’s a sizable market for it.
Here is an example of just ONE flavor of Purism customer experiences:
There are other variations that you can read about on various forums.
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