I have been using Logitech peripherals for years. Logitech gear always just worked.
Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?
Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.
This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.
What are the good options?
Also, if anybody sees how these changes could be benign, please let me know.
EDIT:
By popular demand:
The keyboard I bought that started this journey: MX Keys S
The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.
Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570
Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.
Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)
Personally I would just avoid Logitech. I have noticed their stuff mysteriously breaks every 2-3 years and I have to replace it. It’s like planned obsolescence with them.
It can be frustrating finding a good alternative brand. I’m always on the hunt for one. I’ve had a Das Keyboard for a long time now, and it’s fantastic. My wireless mouse is a Tecknet. It’s not great but it’s pretty good. If there’s a Best Buy close to you it may be worth your time to go there and test drive some peripherals.
I’ve had much the opposite experience, in my case coming from using a variety of Razer peripherals and having them all die early deaths, and then Razer themselves to be completely useless in regards to support even well within their warranty period. I gave up and switched to basically all Logitech stuff, which has been flawless for me for many many years.
If everything from all major brands is going to require Yet Another Fucking Account (thus far Logitech does not appear to, or at least not the stuff from them I have) I will just be forced to switch to buying generic brandless Chinese garbage and deal with replacing it regularly. Generic Chinese crap never has an app or an account requirement.
I don’t think I’ve ever had any Razer stuff. I’ve had terrible luck with Logitech, but if you’ve had good luck with it, I can understand why you might want to stay with it. AFAIK Logitech periphs should “just work” with a PC, Mac Linux, or other GNU-Linux box. But yeah…wouldn’t surprise me if they try to force the cloud issue and/or want a subscription in the future.
Thus far all of my Logitech devices are in the “just works” category, but admittedly none of them are brand new. The most recent is the M510 mouse I use on my office PC. Maybe their newer stuff is all bullshit now; I wouldn’t be at all surprised to learn if it were.
If so, it makes me more motivated to finally get around to ordering a new microswitch for the left-clicker on my old Mx518 mouse.
Recently I had to replace my mouse, bought a G502. The mouse itself is a solid quality mouse. But then, three months in, the USB cord split the covering plastic and exposed the wires, right at the connector. I chose it wired specifically to use with a desktop computer that doesn’t move anywhere. It was meant to be a stationary mouse, I plugged it once, then never unplugged it again. Then one day while dusting the case I noticed the damage. Nobody touches this computer but me. The only explanation is that it came faulty from the factory and just a little heat from the case made the plastic open. I honestly didn’t want to bother with having it replaced, just sealed it with shrink wrap and moved on. But I won’t ever be buying another Logitech product.
My G305 mouse, G322 headset and G432 headset have all served me well for far more than 2 years.
My G503 mouse works, but some features that used to be part of the mouse are now walled behind a Windows app. The mouse mouses just fine, though.
EDIT I see OP had bad experiences with this brand specifically. Disregard my opinions, I’m sorry I missed that part.