"Michael Straight, a former jockey paralyzed from the waist down, was left unable to walk for two months after the company behind his $100,000 exoskeleton refused to fix a battery issue. "
“I called [the company] thinking it was no big deal, yet I was told they stopped working on any machine that was 5 years or older,”
Honestly, the law should be that the batteries need to be designed to be replaced by off the shelf options. Basically, add instructions on how to relatively easily to replace the battery cells with the same ones found inside laptop batteries that can be ordered off Amazon or similar places.
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Until something goes wrong and they discover (usually too late) that they actually did want that.
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On the other other hand, there are tons of commonly available industry standard batteries that a manufacturer could choose to use, if they wanted to.
That’s a false comparison. We have Lithium and NiMH batteries available off the shelf for common things that aren’t phones. The technology is available for a COTS phone battery replacement, as long as it matches a common form-factor.
And if phones can’t work around a common battery form-factor but yet all look like fucking candy-bars, then I call bullshit.