For me, it’s the price, and effort involved with researching cheaper/better providers.
Maybe once a year I’ll look at competitors.
If ISP raise price, that’s when I more seriously look at competitors.
For me its that even if I pay for 1gb/down, it drops to around 25mb down. That was after I switched off spectrum, which I had 200 down, and would fall to 5mb/s down, and I would start to lose VoIP calls while using any amount of remote software. Would happen just about daily and one of the main times it would happen was around noon. Now I could have switched to a business line to see if I could get more guaranteed stable bandwidth, but honestly it’s just bull shit that the infrastructure is that bad in the first place. I would like the FCC to mandate instead of max up/down speeds possible, that minimum up/down speeds (outside of outages, which outage time should be reported as well) as what is advertised. So instead of 1Gb/down for just $69.99/month, we see 50mb/s down minimum for $69.99/ month, and all times their infrastructure does not meet their advertized rate which you are paying for, is moved to $0. So you bill decreases based upon outages.
For me, it’s the price, and effort involved with researching cheaper/better providers. Maybe once a year I’ll look at competitors. If ISP raise price, that’s when I more seriously look at competitors.
For me its that even if I pay for 1gb/down, it drops to around 25mb down. That was after I switched off spectrum, which I had 200 down, and would fall to 5mb/s down, and I would start to lose VoIP calls while using any amount of remote software. Would happen just about daily and one of the main times it would happen was around noon. Now I could have switched to a business line to see if I could get more guaranteed stable bandwidth, but honestly it’s just bull shit that the infrastructure is that bad in the first place. I would like the FCC to mandate instead of max up/down speeds possible, that minimum up/down speeds (outside of outages, which outage time should be reported as well) as what is advertised. So instead of 1Gb/down for just $69.99/month, we see 50mb/s down minimum for $69.99/ month, and all times their infrastructure does not meet their advertized rate which you are paying for, is moved to $0. So you bill decreases based upon outages.