I'm tired of pretending tech makes things better.
I'm tired of kidding myself that all these apps, these chatbots, these "tools" are doing anything but dragging us into the mud and the shit and calling it progress.
I sat down at a cafe a few days ago, hungry and ready
Some parts of life have gotten massively easier. The other day I called my pharmacy to delay my next prescription refill because I still have pills. I was able to do this entirely through voice interaction with an automated system. Huzzah. I get texts when my scrips are about to be filled or ready, and reminders if I don’t pick them up for a while. I can also see this info on demand in an app if I want. What’s not to like?
My entire medical group runs on an app now. I can make appointments with my doctor, see the documentation from prior visits, pay bills, see test results…
Oh but boo hoo this author had to download an app to order a drink. First world problems…