• markovs_gun@lemmy.world
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    17 hours ago

    I have to take an expensive medication (Humira) to be able to walk. If I don’t take it for long enough, I will be unable to work and therefore unable to afford the medication, and therefore unable to get back to work effectively. It’s illegal to discriminate for disabilities but it would legitimately make it very difficult to do my job with severe arthritis symptoms. CVS Specialty Pharmacy, in conjunction with CVS Caremark makes me spend 20+ hours a year on the phone getting this medication, overcharges me, and has intentionally built all of their systems to be as inefficient as possible, even when it doesn’t really benefit them to do so. One time I was pissed off enough about an issue that I looked up a list of executives and sent every permutation of all of their names @ cvs.com an email explaining my displeasure about this and with them as human beings who should be ashamed of themselves. It accomplished nothing except getting me in contact with an “executive care coordinator” who was just another useless customer service drone who wasn’t actually allowed to do anything to fix anything. I have been dealing with this for years at this point. I am not able to switch to another pharmacy or benefit manager due to how my employer’s insurance works, and realistically the only other alternative in this space if you work for a big company is United Healthcare, and they are apparently just as bad. I have tried to complain to my employer about the unacceptable state of their health insurance benefits and they don’t give a shit. I have contacted my government representatives. They don’t give a shit. I have done literally everything I can think of and nothing has changed, nothing will change, and I don’t think that in the current system that anything can change.

    So yeah, when I saw what a particular beloved Mario brother did, I laughed my ass off and cracked open a beer when I got off work to celebrate. I am legitimately surprised it took so long for someone to lose it and do something drastic. Every time I have to deal with these fuckers I just think about how much angrier and more desperate I could be if my medical issues were worse or if it was my kid I was fighting for. It was inevitable that someone would be driven to violence, and unless something changes, it will happen again. I don’t really condone violence like this because I don’t think it’s good for society or for the person committing the violence, but when the system is designed in this way, these companies are effectively committing violence against all of us disguised as bureaucracy and hidden behind human shields of front line customer service staff. It is, therefore, completely understandable, and in my opinion, inevitable, that some people are going to respond with violence of their own when faced with such hopeless injustice. I’m just glad he got the right guy in this case and didn’t go off the deep end and decide to shoot up a call center or hospital.

    • Aussiemandeus@aussie.zone
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      17 hours ago

      It’s crazy to me that your health care is dictated by your company that you work for.

      Companies are known to try make money not spend it.

      I say this sitting in a hospital now at 1am with my wife cause she’s having very bad pains during pregnancy all for free, despite them saying we will likely have to drive 20kms to the next hospital because this one is underfunded and understaffed

      • markovs_gun@lemmy.world
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        16 hours ago

        Yeah God forbid we have socialized healthcare otherwise we’d have to put up with long wait times, barriers to accessing care, and a lack of choice in healthcare providers.we certainly don’t have any of that now.

        • Aussiemandeus@aussie.zone
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          16 hours ago

          Yeah what a horrible thing, everyone having access.

          I think Australia’s system is reasonable. If you have money you can have private health and get seen faster etc and bypass the public system.

          Unfortunately where I live its rural especially by American standards 260,000 people in my whole state (technically a territory <Northern Territory>) we have 3 cities two 20kms apart and the third 1500kms away with its own hospital there.

          So it’s hard to service two hospitals so close to each other and tithe private maternity ward was just shut due to lack of income