I ordered 4 pairs of shoes online. I received 3, 1 if which was damaged.
A few days later I called to complaint about the missing shoe and the damaged shoe. They tell me nothing they can do about the damaged shoe, but will pay me back for the undelivered shoe and that they knew already as the stock had actually run out and the return was already in process.
The transaction went through today, I received payment for all 4 shoes…
So basically I got 2 shoes plus a damaged shoe for free
If it’s a mom and pop store, then the right thing to do is notify them.
If it’s a corporation, fuck their soulless bullshit.
A mom and pop store are less likely to send a damaged piece. They actually care about their customers.