cross-posted from: https://lemmy.blahaj.zone/post/33480650

What resources, suggestions, and support can those of us who are already here provide to potential newcomers? And what can we do to prepare for – and encourage – a potential influx?

  • Sarah@piefed.social
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    12 hours ago

    As a digital comms and usability professional, I’d suggest you do some testing and refinement of these materials. I commend your efforts but these are not something I would ever hand out to a 50yr old volunteer if I want them to sign up to use a fedi community instead of FB

    “When you want to send an email, you don’t need to use the same email provider as the person you’re sending it to.” is not a helpful thing for a newbie (though I understand why you have included it)… This sort of content indicates the gulf between the (user’s) mental model and the (system designer’s) conceptual design is too great.

    I have students who can help you with this stuff for free. If you’re interested, DM me.