20 Years of Digital Life, Gone in an Instant, thanks to Apple
hey.paris
Summary: A major brick-and-mortar store sold an Apple Gift Card that Apple seemingly took offence to, and locked out my entire Apple ID, effectively bricking my devices and my iCloud Account, Apple …

Wrote books on Apple software. Bought five figures of gear over decades. Then bought an Apple giftcard, & suddenly permabanned in spite of raising issue with internal contacts.

932 comments: news.ycombinator.com/item?id=46252114

  • mabeledo@lemmy.world
    0·
    17 days ago

    Anyone who is literate enough to use a random smartphone can do that

    You clearly live in a different world from most of us. I’ll leave it here.

    • alk@lemmy.blahaj.zoneEnglish
      1·
      17 days ago

      I’m not sure we’re on the same page here.

      If someone can:

      • Create an email address
      • Check and read emails
      • Create accounts necessary to obtain a phone number
      • Create accounts necessary to install apps on a smartphone and use those apps
      • Navigate the smartphone UI
      • Navigate web pages to do all of the above …then they can absolutely figure out how to use a free online account to upload important documents in case they lose their primary storage (i.e. their phone).

      Like I already said, if they don’t know they NEED to do that, that’s another problem entirely, and not really their fault. But I haven’t met many people who don’t realize those documents are important and need protecting. And I’m not talking strictly about affluent, educated, privileged people.