Worse, it also makes it seem like developer support that is provided through Discord needs to be always on/always available since you can be pinged on Discord 24 hours a day. Why would you do that yourself, I don’t know. At least with forums you can choose to respond on your own time frame and people have less recourse to act like you should be around and available. It’s just asking for higher demand from the userbase since you’re chatting with them in real-time, they begin to expect real-time fast responses.
Worse, it also makes it seem like developer support that is provided through Discord needs to be always on/always available since you can be pinged on Discord 24 hours a day. Why would you do that yourself, I don’t know. At least with forums you can choose to respond on your own time frame and people have less recourse to act like you should be around and available. It’s just asking for higher demand from the userbase since you’re chatting with them in real-time, they begin to expect real-time fast responses.