• Ulrich@feddit.org
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    1 day ago

    TL;DR: Viva.com, one of Europe’s largest payment processors, sends verification emails without a Message-ID header — a recommendation of RFC 5322 since 2008. Google Workspace rejects them outright. Viva’s support team’s response to my detailed bug report: “your account has a verified email, so there’s no problem.”

    • SomethingWentWrong@lemmy.ca
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      1 day ago

      I had a company I was doing business with reject a valid email address of mine because it contained a “.” character in it. I got an error message about this being invalid email address to use. My “first.last@emailprovider.com” address had no problems sending/receiving emails with anyone else.

      There should be some simplified standard way to identify what combination of email configuration is/isn’t supported by companies and email providers. This can also future proof against future changes in email configuration changing over time due to the ongoing fight against spam.

      • Toes♀@ani.social
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        10 hours ago

        There’s already a standard that defines what is an acceptable email address. And an standard reply for a rejected email address.

        The issue is you’re dealing with a misconfigured or inappropriate email stack.

        • surewhynotlem@lemmy.world
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          10 hours ago

          Yep. This happens when some idiot tries to roll their own regex. I’ve also seen them frequently reject my+email@domain

          • KairuByte@lemmy.dbzer0.com
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            6 hours ago

            My favorite is when you do “first.last+company@domain.com” and they come back saying it’s an invalid email. But “first.last+somethingelse@domain.com” works just fine. Meaning they are looking for their company name in the email and hard failing on it.