Working in a store with a self-service printing center, I can tell you it’s a lack of wanting to learn, or even read. Instructions are spelled out on the copiers, but many of my customers will demand someone to help them before even looking at the device because they claim they are too old and not tech-minded enough to do it themselves. Actual excuses to not even trying.

Well, I do believe and hopefully you will believe me too when I tell you I regularly meet young people that can’t be bothered to learn much either. Does that mean all young people are lazy as fuck and unwilling to learn shit? Certainly not.

Laziness (like stubbornness, like all vices and like all qualities) is not an age thing. It’s a choice and a way of life.

It’s the way some persons chose to relate to the world around them in a mostly (self-)destructive manner. Real sad I will agree with you, but there is nothing new and it certainly not age-related.

Those ‘old people’ you regularly stumble upon at your workplace were young people themselves a few years ago, maybe even your age, and I’m willing to bet a whole penny that they were as lazy when they were young. Exactly like those young people I regularly meet nowadays will still be lazy once they get old.

Those persons we talk about, some of your older customers and those of my young people, are (probably) lazy but that should not mean all person their age are the same. And that makes a huge difference.

BTW, you did not answer my previous question: do you think old people not wanting to use whatever new app or service is more of an issue than younger people not be willing to not use same app or service?