My wild guess: Is everyone now just using apps for every single little thing? So now using the mobile site is considered “fraud behavior” and using apps is “normal”? Like is this what their “fraud detection system” do now?

  • Cousin Mose@lemmy.hogru.ch
    link
    fedilink
    arrow-up
    6
    ·
    16 hours ago

    If you look at most apps they’re just wrappers around the websites. Usually they’re using the exact same domains for payment processing so I can only imagine that the payment details are 99% the same.

    Personally I haven’t experienced an increase in card declinations on websites vs apps.

    • protist@retrofed.com
      link
      fedilink
      English
      arrow-up
      4
      ·
      14 hours ago

      Same here. I’ve never had a card declined on a website. I’m decidedly anti-app and haven’t ever had a problem

    • But don’t they have to send that info to the card issuer?

      Like don’t the merchant side have to log and send your IP addresses, what client (browser or App), and like every little info about you to the financial institutions so they can run it through their stupid “fraud prevention” system…

      So I assume perhaps somewhere alone the line, some shitty AI assumed that “normal behavior” is “using the App”

      (Just a wild guess, no clue how it works behind the scenes)

      • masterspace@lemmy.ca
        link
        fedilink
        English
        arrow-up
        1
        ·
        10 hours ago

        Nope. You can literally just send them the exact fields needed for processing a transaction.

      • forrgott@lemmy.zip
        link
        fedilink
        arrow-up
        4
        ·
        15 hours ago

        I doubt it. I find it far more likely that the merchant is arbitrarily declining if they can’t scrape enough of your data to sell later…