

Like others have said, the rules are… bad. Especially the latest edition. A couple of the older editions are “favorites,” but still mixed bags, and lots of people just take the setting and use it in another system entirely.
There’s a Shadowrun actual play podcast called NeoScum that I loved (now concluded), and it began with “It’s like D&D mixed with Bladerunner!” and ended with “Fuck this, fuck Shadowrun, the universe rearranges itself so we can play a different game.” They even had a goofy recurring bit they would do whenever they had to stop play to look up rules or calculate something, which happened constantly. It’s also not a player issue, since they’ve switched to Call of Cthulhu for another story (Gutter) and just don’t have that problem.
If the players are demanding wild results, especially if they’re the kind to roll unprompted, then sure.
But in my experience, it’s usually just a little flourish or a small bonus, which I think is fine.
And if the issue is that a nat 20 doesn’t guarantee success, technically, sure, but I’d be more annoyed being asked to make a pointless roll. I know there are reasons, like a hidden target number, or other characters being able to do it, but in general, I’d rather just hear “no” than go through a pointless check.