I’m pretty sure that even consumer services is an area where I saw a computer made an expensive mistake, promising the customer something very expensive, and a court decided the company had to honor the agreement the AI made. But I can’t find the story, because I’m flooded with product placement articles about how wonderful AI is at saving cost in CS.
But yes CS is absolutely an area where AI is massively pushed.
I’m pretty sure that even consumer services is an area where I saw a computer made an expensive mistake, promising the customer something very expensive, and a court decided the company had to honor the agreement the AI made. But I can’t find the story, because I’m flooded with product placement articles about how wonderful AI is at saving cost in CS.
But yes CS is absolutely an area where AI is massively pushed.
The court honored it for now. I expect the future it will be your problem.
Oh but the EU?
Once they are done with North America the EU will be a non issue for them.
Not sure if it’s the one you are referring to, but AI gave discounts on flights.