This is a compelling reason for why you don’t buy microtransactions on launch day.
It looks like some dev messed up and people bought things with other people’s money.
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Microtransactions, and gacha in particular, are a plague. I don’t expect this terrible mess will have any significant negative impact for the game publisher, but if it does, good.
There’s a gacha I have a lot of fun with, thanks to some very detailed animation work and visuals, but I haven’t spent a penny on it and don’t intend to. You really do have to be acutely aware of every effort to get you to spend, and how much those efforts can inflate. Gambling fallacies, sudden power creep, etc.
Not many who pay for microtransactions are what one would consider to be a smart person.