One day many years ago I had too many drinks and being stupid and naive and I bought adobe cs5. I still use it on the same computer I installed it a decade ago. Activated and installed only once. Today they revoked the access to it. Clicking the link they say “revoked because purchased from an untrustworthy reseller”

Yeah… untrustworthy reseller, look at the invoice and see who sold&shipped that physical copy…

sold by adobe themselves

Contacted support, they said that they won’t do anything about it because it’s EOL.

Moral of the story: don’t do like me. If buying isn’t owning, piracy isn’t stealing. Never give your money to Adobe.

  • Apollo2323@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    100
    ·
    1 month ago

    If the program is EOL why do they care if you use it or not? Like fuck thats really a nasty way on making you buy the new software. But you know what? If you are looking for a better version. Translate to Spanish Pirate Artist and you can find it there.

    • tiramichu@lemm.ee
      link
      fedilink
      English
      arrow-up
      35
      ·
      edit-2
      1 month ago

      You answered your own question. If OP can’t use it, maybe they’ll buy a subscription, thinks Adobe.

      Super scummy.

  • polle@feddit.org
    link
    fedilink
    English
    arrow-up
    53
    ·
    1 month ago

    This really sucks. As a fellow cs2 user, i switched to krita some years back, perhaps its good enough for your work.

    • C126@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      31
      arrow-down
      20
      ·
      edit-2
      1 month ago

      I don’t support piracy of Adobe, because you’re still using their ecosystem and still supporting it by propagating its use. Just stop using their trash, seriously.

      • JokeDeity@lemm.ee
        link
        fedilink
        English
        arrow-up
        2
        ·
        1 month ago

        Yeah well until there’s another ecosystem that comes even close to being as good, I’m going to continue pirating Adobe. None of the alternatives I’ve tried have been deserving of the overwhelming praise I see, they’re all lacking tons of features that PS has had for years.

        • Kaefor@lemmy.ca
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 month ago

          It’s on sale right now and has a 180-day free trial even if you tried it before.

        • rickyrigatoni@lemm.ee
          link
          fedilink
          English
          arrow-up
          24
          arrow-down
          3
          ·
          1 month ago

          he’s piggybacking off your top comment to make his own thoughts more visible. it’s what we in the business call a “pro strat” 😎

  • x4740N@lemm.ee
    link
    fedilink
    English
    arrow-up
    4
    ·
    1 month ago

    Companies always think they can get away with this shit and if the small person in this cast etheric customer tries to fight back the company will bully them until they give up

    Once this gets media coverage then they’ll shit their pants because they can’t stay in control anymore because it hurts their bottom line

    • HelixDab2@lemm.ee
      link
      fedilink
      English
      arrow-up
      7
      ·
      1 month ago

      Nothing is going to effectively hurt their bottom line, because they own the market. There are no other viable alternatives to Adobe if you are working in the graphics profession. Everyone, and I mean everyone, in graphic design/visual communication uses Photoshop, Illustrator, InDesign, and Acrobat. If you do any work with designers and receive files from them, you’ll need to use Adobe products in order to access the files and all the information in the files.

      This is the sector I work in. There is absolutely no getting away from it, and until someone comes up with a product suite that is better right out of the gate, and is completely compatible with Adobe, no one is going to switch.

      • Moonguide@lemmy.ml
        link
        fedilink
        English
        arrow-up
        6
        ·
        1 month ago

        Even then, it’d take a lot more than just equal quality and compatibility. Folks are too used to Adobe slop to switch.

        I’ve recently started using Affinity instead and ngl, it’s getting there. No AI stuff (which is a plus for me), runs better, and is capable of doing damn near the same things.

        • HelixDab2@lemm.ee
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 month ago

          You really need a critical mass to break Adobe’s stranglehold. I hope that someone can, because I hate their software-as-a-service model. But for now, I have to suck it up and deal with it.

          Their refusal to pay to integrate PANTONE colors has really fucked up my workflow. :(

  • Omgboom@lemmy.zip
    link
    fedilink
    English
    arrow-up
    53
    ·
    1 month ago

    This reminds me of the time that Malwarebytes revoked 3 of my perpetual licenses that I bought before they moved over to a subscription model. Sorry, I told them I was never going to stop talking shit about them until the day I die, so I take any opportunity to bitch about it

    • Natanael@slrpnk.net
      link
      fedilink
      English
      arrow-up
      9
      ·
      1 month ago

      I have a frozen license with them which they’ll reactivate once I give them the receipt information they didn’t send me when I bought it from them…

  • atro_city@fedia.io
    link
    fedilink
    arrow-up
    80
    arrow-down
    1
    ·
    1 month ago

    This is what drives people to piracy. Then they whine about how pirates cost them money.

    • VieuxQueb@lemmy.ca
      link
      fedilink
      English
      arrow-up
      41
      ·
      1 month ago

      What’s fumny to me is I remember watching a computer show on TV in late 90s they where interviewing an Adobe representative about the new Photoshop 5.0…

      The TV host asked what adobe though about pirated copies and the representative said on LIVE TV that Photoshop price was for professional who make a living out of Photoshop and that any hobbyist had nothing to fear about using a pirated copy as it only served to get more people knowledgable about Photoshop and if these started doing business in photography and neede Photoshop they would then pay for it so to not be unprofessional.

      • zod000@lemmy.ml
        link
        fedilink
        English
        arrow-up
        3
        ·
        1 month ago

        Microsoft low key had the same stance back in the late 80s to mid 90s and it definitely helped cement their dominance.

      • Sir_Kevin@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        19
        ·
        edit-2
        1 month ago

        I remember this as well. Their whole stance was that they’d get everyone using Photoshop even if people had to pirate it. That’s part of how it became the industry standard.

    • Fonzie!@ttrpg.network
      link
      fedilink
      English
      arrow-up
      10
      ·
      edit-2
      1 month ago

      They didn’t whine about it even once here. They whined about their own untrustworthiness, which I can’t argue with.

  • Sparky@lemmy.blahaj.zone
    link
    fedilink
    English
    arrow-up
    25
    ·
    1 month ago

    Call me crazy, but this is definitely a ploy to force users who bought their products to pay for Adobe’s crappy subscriptions.

      • Sparky@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        5
        ·
        1 month ago

        They don’t care if it’s legal or not. A company of that size can afford to spend money on lawyers that waste the legal system’s time until the case gets forgotten. And even if they fail to delay the case to infinity, they’ll be fined 0.5% of their yearly profit. It’s as they say “the cost of doing business”

  • empireOfLove2@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    161
    arrow-down
    1
    ·
    edit-2
    1 month ago

    SEND THIS TO LOUIS ROSSMANN. He absolutely will rake them a new one and companies tend to magically “fix” errors in their favor when people make a huge PR stink about it.

    It will help bring Adobe down faster too, because unilaterally revoking previously purchased licenses no matter how old is a great way to lose all trust from your corporate customers.

    Edit: also cs5 is universally pirated, this is now your legal perogative to pirate it to retain access to the copy you PAID FOR.

    • ITGuyLevi@programming.dev
      link
      fedilink
      English
      arrow-up
      35
      ·
      1 month ago

      It feels even dirtier because OP bought a physical copy, that feels so much more like Adobe broke it at night and stole it.

    • bizarroland@fedia.io
      link
      fedilink
      arrow-up
      46
      ·
      1 month ago

      I will say that this is horribly fucked, nobody should have to burn through their 15 minutes of Fame in order to receive the basic goods and services that they have paid for.

  • DominusOfMegadeus@sh.itjust.works
    link
    fedilink
    English
    arrow-up
    30
    ·
    1 month ago

    I would love it if you took them to small claims court on this. We all love piracy, but I would also love to see how that case turned out.

    • shininghero@pawb.social
      link
      fedilink
      English
      arrow-up
      6
      ·
      1 month ago

      Yep, GenP is what I used for Substance Painter.

      There doesn’t appear to be a lemmy community for it yet, but the old subreddit is still active.

  • ResoluteCatnap@lemmy.ml
    link
    fedilink
    English
    arrow-up
    13
    ·
    1 month ago

    This happened to me last year. Bought a cs4 and cs5 design suites back when they came out. Only ever used on one computer. When i unauthorized my computer and moved it to a new one they wouldn’t authorize it and demanded proof of purchase. I showed those fuckers a paper receipt from 10-15 years ago. They wouldn’t accept it and required additional information to verify i was authorized to purchase the software at the discounted price from an authorized retailer. It took several back and forth before they issued a new cd key instead of reactivating mine.

    I suspect the cdkeys were cracked at some point and i just had the unfortunate luck of mine being abused. Would be nice if they didn’t require online authentication for a product i legitimately own though. If they are going to require online authentication then they need a more secure way of generating their cd keys.

    • Natanael@slrpnk.net
      link
      fedilink
      English
      arrow-up
      8
      ·
      1 month ago

      I have a lifetime license from another company that got deactivated for similar reasons, and support is useless because they demand information I wasn’t given when buying it from them directly