There seems to be a common pattern of HR being disliked in firms and workplaces across different industries no matter where you’re focused on.

To be honest during my apprenticeship/internship HR weren’t too bad and would have a laugh with you, hell one of them loved the dark humor from one of our technicians.

Is there something I’m missing that HR are soul less and will protect the interests of a firm before yourself? I’m not sure as I think not all HR people are terrible, just comes with the territory so to speak

What are your thoughts on the matter?

What do YOU think of them as a department from your current and past experiences?

  • it_depends_man@lemmy.world
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    2 days ago

    It’s not that they are unfriendly.

    But they are 100% there to represent the company’s interest and not yours. If there is any way, to… turn a situation into something where the company gets more money out of it and you get less, it’s their job to make that happen.

    In theory they should have employee retention in mind. In practice, nobody does their HR that way anymore.

    All my interactions with HR have been “professional polite” and appropriately friendly. There is no reason to be unnecessarily mean, they are also just doing their job.

  • Treedrake@fedia.io
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    2 days ago

    I don’t know if this is a US thing. I have no large expectations of HR, but I’m also part of a union and like most places my company has signed a collective union agreement. If there’s a conflict the union will represent you as well. The HR people at my company seem completely OK though, I have dealings with them due to my role.

  • Sam_Bass@lemmy.ml
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    2 days ago

    nope. just the fat fucks that tell them how to do their jobs as if they didnt already know

  • RBWells@lemmy.world
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    It depends. I worked at one company without a dedicated HR department (a payroll company) and it ran fine without it. Managers of each department worked with upper management and finance to decide staffing, we went to management and if needed (I never did) upper management or the lady who did our payroll (they handled both our payroll and client payrolls) or the benefits department (same deal) for most of the sort of things HR does at my company.

    I think it’s bloated at my current company, there are some people with not a whole job, but it’s not like they do nothing or don’t provide value, they do. But like, one guy’s job is apparently employee development and all he does is choose some general “learning software” that we then have access to. Gives some useless and painfully boring presentations on the aforementioned software that provide nothing of value. Then I have no idea what he does with the rest of the year. Why is that one whole job, when the rest of us basically juggle multiple jobs?

  • ShaunaTheDead@fedia.io
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    2 days ago

    My wife works in HR and there a lot of misconceptions about the field. First off, a lot of people call them “the cops of the company” or claim that they’re only out to protect the company. If your HR person is any good then that is not their goal. Good HR people are there to protect the company, yes, but they’re also there to protect the employees. It’s been proven time and time again that being good and fair to your employees leads to more productivity. A good HR person is always fighting with the top brass trying to convince them to do the right thing for the employees. They’re in the weeds with the executives explaining to them why giving a raise that just matches inflation is not a raise, and anything less is actually a demotion. They’re explaining why giving benefits will actually earn the company money in the long run through employee retention. They’re trying their best to get performance reports, pay bands, etc, so that employees will see feedback on their performance and receive help when they need it and increased salaries when they’re excelling.

    Not all HR departments are great, there are plenty that are awful, but imagine this scenario – and this has happened to my wife many, many, many times:

    You go to the executives with a plan for raises and benefits, you’ve been working on it for months. Both physically working on it, and in meetings explaining to the executives how this plan will not just benefit them but also the employees. After all that work, the executives take your carefully crafted plan, completely gut it despite all your advising, then hand it back to you and tell you to present it to everyone as though this was your grand dream from the beginning. It’s pretty demoralizing, but you have to put on a brave face and try to remain positive while explaining “your plan”, and keep all the stuff about how good it actually could have been if you’d be allowed to do what you know is right to yourself.

    It’s better than nothing, after all. You’ve made some improvement to people’s experience of the workplace.

    You know you’ve got a good HR team if you’re working somewhere that has solid benefits, quarterly or semi-annual performance reports (with raises), pay bands and clear paths forward in your career, raises that at least meet inflation, a positive work culture where you feel at least some trust and comradery in your peers, etc. If you do, then those people are not your enemy.

    In brief, I hope some of you reading this will take away this message: HR people are not the enemy. They’re just the messengers, and the advisors. If you have a problem with the HR department where you work, then you almost certainly have a problem with the team of executives who aren’t listening to their expertise.

    • henfredemars@infosec.pub
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      2 days ago

      I appreciate the positive and constructive outlook and for that I value your contribution. Your wife seems like she’s being the change we want to see in less-than-stellar HR departments, but I think to consider the benefits of HR from the employee POV just isn’t safe unless you’re absolutely certain where the priorities lie for your local HR team.

      The phrase “cops of the company” is an even more accurate term in the sense that while some cops may actually believe in serving their community, many perhaps most do not, and trusting one is hazardous to your health. A good HR department does care about employees and the company, but how does an employee know that they have one of the good ones? I feel like this is something you don’t really know until you lean upon it such as when disagreements occur, and then either the rickety post will hold or you fall flat on your face. Me? I’m not leaning on that rickey post any more than I would willingly speak to a “friendly” neighborhood police officer. Your job isn’t a place for trust. It’s business. That HR person could be your wife, or they could be the kind to shoot first and ask questions later.

      I don’t have a problem with my local PD nor do I have any issues with my HR, but I definitely don’t want a visit from either.

      • ShaunaTheDead@fedia.io
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        2 days ago

        I understand your point, although I disagree. I will say that my intentions were never that you (and everyone else) should be buddies with HR, or even trust them. But there’s a huge difference between being friendly but at a distance and being actively hostile.

    • Tar_Alcaran@sh.itjust.works
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      2 days ago

      Let me throw you a little binary choice set:

      A1: HR are great, and I trust them.

      A2: HR are great, and I don’t trust them.

      B1: HR sucks, and I trust them.

      B2: HR sucks, and I don’t trust them.

      Obviously option A1 and A2 have the same outcome, while B1 has significantly worse outcomes than B2. What’s worse is that, by your own post, HR can go from A to B in an instant, because they’re following orders.

      Obviously it’s in my own best interest that I district all HR.

    • BearOfaTime@lemm.ee
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      Good HR people are there to protect the company, yes, but they’re also there to protect the employees.

      Their primary responsibility is to protect the company, protecting employees only matters in the context of protecting the company.

      Didn’t bother reading the rest, because you’re already bullshitting.

      Source: almost 4 decades in very large (tens of thousands of employees) companies

      • ShaunaTheDead@fedia.io
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        2 days ago

        Does it matter what their intentions are if the result is that they end up protecting employees too? They are being paid by the company too, and it’s their job to make sure the company follows legal practices to ensure the company doesn’t get sued. Of course they have an incentive to protect the company, but any trained and educated HR person knows that treating employees well is a great way to protect the company.

        Does it always work out that way? No. Why? There are HR people who are bad at their jobs or intentionally malicious or unscrupulous, yes. There are also “HR departments” that are run by family members of an executive of the company and don’t have any idea what they’re doing.

        All I’m saying is that HR departments, most of them, at least try to talk executives into doing the right thing, but at the end of the day HR doesn’t get to make the final decision.

        If you’re mad at the HR department of your company for something, it almost certainly wasn’t their idea.

        Or in very simple terms, don’t shoot the messenger.

        • corsicanguppy@lemmy.ca
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          They are being paid by the company

          I overlooked this part. That’s where the conflict of humanity comes in.

    • wildbus8979@sh.itjust.works
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      It’s been proven time and time again that being good and fair to your employees leads to more productivity.

      That still only benefits the company. In capitalism my productivity is truly the only variable I control. The more productive I am the more value is extracted from me to the company/shareholders. Yet nothing is gained from me except exhaustion.

      • ShaunaTheDead@fedia.io
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        2 days ago

        You get paid by the company. The company not closing down benefits you. Also, your performance should (in most cases) lead to raises to your salary.

        • wildbus8979@sh.itjust.works
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          The company extracts a profit, technically if they came out even they still wouldn’t need to close.

          Min-maxing one’s own productivity is truly the only power the wage slave has in his pocket.

          Also, your performance should (in most cases) lead to raises to your salary.

          We all know that is 100% not how things work.

          You’re simping for the boss, typical HR.

          • ShaunaTheDead@fedia.io
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            2 days ago

            You’re making up straw man arguments and you obviously haven’t even read my post.

            Also, I’m not HR.

            • Ageroth@reddthat.com
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              2 days ago

              Not defending either side, but how often do hourly employees get raises based on performance at your wife’s company? You say performance should lead to salary increases, but what about the majority of people who only make hourly rates?

              • ShaunaTheDead@fedia.io
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                I have no opinion on that because that’s not what we’re talking about. Usually companies that offer hourly rates rather than salaries don’t have an HR department, or the HR department is so far removed from those employees as to make no difference to them whether they’re there or not.

                I’m not sure what you want me to say because it’s pretty much irrelevant to the situation I’m describing.

                • BearOfaTime@lemm.ee
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                  2 days ago

                  Hahaha, you’re so full of shit your eyes are brown.

                  All companies with more than a handful of employees, have HR. It’s a legal issue for them.

                  Salary vs hourly really has fuck all to do with this.

                • Ageroth@reddthat.com
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                  2 days ago

                  The reason it’s relevant is that most working people do not earn salaries, they earn hourly rates. I’m a welding engineer earning a salary, working with maintenance men and welders and operators who all earn hourly rates. Every company I’ve ever worked for has both salary and hourly and also an HR department.

                  The situation you are describing does not align with the vast majority of working people’s experiences.

    • SoleInvictus@lemmy.blahaj.zone
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      2 days ago

      My wife also works in HR and I now work in an adjacent department, EHS. I came to post pretty much the same as you did.

      I will add that it’s interesting reading these threads and seeing the conspiracy theory type comments uniformly painting HR across the world. They speak as if the employees that comprise HR have no agency or are uniformly of one mindset, protecting the company at all costs, even though that doesn’t benefit them personally at all. It’s a simple solution for a complex situation, so it sounds good but doesn’t hold up under the merest scrutiny.

      We get the same shit in EHS, how we’re just there to prevent company liability and don’t really care. It’s quite frustrating since it’s anything but true and tends to be perpetuated by employees who don’t actually engage with EHS, so they don’t actually know who we are or what we do. Reading through the comments, it’s much the same here.

      • silkroadtraveler@lemmy.today
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        2 days ago

        Most EHS departments are like most HR departments. Perception management to benefit 1) the department and 2) the company. Any possible way EHS can use lax regulations (most places outside the EU) to avoid accountability, it will happen in nearly every circumstance.

        I worked in EHS for a time. The amount of scab, toxic and corrupt behavior I saw made me NOPE out of that career field real fast. EHS got more people fired and swept more incidents under the rug than anyone else. Masters of gaslighting and virtue signaling.

        Of course there will be exceptions, and I’m sure you’re one of them.

      • corsicanguppy@lemmy.ca
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        1 day ago

        no agency or are uniformly of one mindset, protecting the company at all costs

        One comment is anecdotal. A million is a statistic.

        If you’re suggesting different, then I’d point you to the word ‘exception’, and also suggest that HR has an image problem deeply rooted in a conflict of interest that it needs to solve. And if it wants to support the workers it will need to be funded by the workers to remove that conflict, and once it supports and is supported by the workers in a group, it’s a union.

  • Hildegarde@lemmy.world
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    2 days ago

    HR exists to protect the company. The people who protect you is your union. If your workplace does not have a union, be aware that is a solvable problem.

  • AndrewZabar@lemmy.world
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    It was once upon a time, called Personnel. It was Personnel since its inception, but then one day, some monsters decided that title had the word “person” in it, and, heh, well… ah, we can’t have employees thinking they are people; they need to know that they are no different from a table, a copy machine or a forklift. So some genius of corporate sadism came up with the term Human Resources, to perfectly articulate the fact that to the corporation, you are simply a resource that is classified as human. That should put an end to all this distracting and unproductive “dignity.”

  • t_berium@lemmy.world
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    2 days ago

    Yes. When shit hits the fan, they are there to protect the company, not you. HR is the enemy, disguised as your friend.

  • Karu 🐲@lemmy.ml
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    2 days ago

    An HR’s purpose is to find a way to have the company give the least to employees while still complying with the law. They can be nice to you, and most will be because acting nice is part of their job, but if they find out the company will do 0.0001% better without you they will let you go immediately.

    In today’s society where 99.9% of the people need to fall in line to their company if they want to not die of hunger or homelessness, it takes a special kind of cruelty to mediate conflicts in favor of the company, undermine any attempt on the side of the employees to improve literally anything of significance, or make the decision to take away someone’s income because they are not being 100% exploitable. Most people cannot do this. So if they become HR while having a heart, they won’t last long in the job. This leaves only the most ruthless, unempathetic removed in the long run. All of which wear humane masks because it’s their job to do so.

    Since the only good HR is an HR that quits, AHRAB

  • sunbrrnslapper@lemmy.world
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    2 days ago

    I currently work for a large corporation with one of the worst HR strategies I’ve ever seen. Their primary focus, as far as I can tell, is to prevent employees from suing the company. But here’s how it practically works out: It is really difficult to promote or get raises for high performers, which makes them a flight risk. That is coupled with it being equally difficult to remove low performers. It takes 6 months to get someone on a PIP, then another 6 months to go through the PIP process. Meanwhile the high performers have to pick up the slack without any extra comp. No one who is any good wants to work in that environment. So what you end up with is a death spiral of talent and increasingly worse products and services. I can’t get out of here fast enough.

  • paddirn@lemmy.world
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    I don’t particularly care about them and they seem mostly useless at my company. We don’t have any onsite HR reps that I know of, everything is more or less done electronically with them, and we end up performing most of the “normal” HR functions within our dept by ourselves. The only reason I know HR even exists is because we have to fill out our own performance reviews every year and we have these dumb SMART goals they make us do, which are the bane of my existence.

  • jjjalljs@ttrpg.network
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    HR is not likely to side with the worker over the company.

    There’s also a certain kind of “hr energy” that makes my skin crawl. Like if you worked at a company called AB Tech they’d be up front in the meeting going “I SAY A, YOU SAY B! A!” and I’m just like no, please stop, I’m not that excited to make charts for assholes.

    The hr person where I work now seems nice, at least. My old job the main hr person gave me the creeps.