this is a topic i’ve been heavily involved with because i still consider myself to be someone who prefers using technology at a very beginner friendly level, plus it’s very good when a linux operating system makes you feel right at home when it has a modern desktop environment. this is why i really like gnome, its simplicity and usability is something available for everyone, for beginners and for a lot of other people, but if you had to, say, rearrange xfce or kde for someone who was an elderly person or an absolute beginner so that they wouldn’t have any trouble using linux, how would you do it? (screenshot is my current linux mint desktop, very simple and extremely user friendly!!!)
Auto update only critical and likely attack vectors (the kernel, network stack) and have them applied when shutting down, have visual hints that explain to them what each thing is and make it immutable.
Wallpaper?
Stolas from Helluva Boss
Yes
It’s actually a really fun cartoon.
OH BLITZY
For elderly people, an interface with options to have big icons and accessibility options would be very helpful; and accessing a program should take no longer than 4 clicks via mouse, or 6 keyboard keys.
GNOME interface succeeds well in that, as you can click Super key and be able to search between all the existing apps. Or the top left Applications menu could be used to browse through all programs.
For beginners in tech; GUIs for installing programs would be a big help. New people might see writing console commands for installing programs complicated, compared to other OS’s show their app stores in a visible location. Also do not make users search for graphics drivers.
Something that automatically updates. Despite my best efforts my mom still has me update her Mint install.
Most of my family run Linux.
My parents run Linux Mint. It’s simple and looks like Windows. The only thing they need is a browser and LibreOffice.
Some other family members are using ElementaryOS.
The majority of PC users are IT illiterate. They have no idea what the difference between Windows and Linux is or the difference between Chrome and Firefox is.
“This icon is your browser. You know, where you can access the bank. And this icon lets you write documents”.
There was always issues when family members was running Windows. Haven’t had to fix anything after installing Linux instead. Some doesn’t even know they are using Linux. I just said I updated their PC 😅
I ran eOS for years. Something about it just seems…slow? Or maybe just behind. I found over time I was fighting the operating system just as much as I was Windows. But that may have been my own fault, as it was my first serious long term flirt with Linux
I have both my parents on KDE with essentially the defaults. They came from Windows 7, so many things were familiar to them, like the systray in the bottom-right, the start-menu in the bottom-left and so on.
I mostly decided to go with KDE, because I use it myself. My dad can be extremely negative, so being able to tell him, nope, it works on my machine, often defuses the situation. But I also expected my parents to potentially want lots of little tweaks, which well, it didn’t happen.
They use a browser and a printer, that’s basically it. I have considered setting up an E-Mail client for my dad, and thought about setting up tiling window management for my mum, but done nothing so far. The OS could boot straight into Firefox and they would hardly notice.As such, I’m definitely fine with how little problems they’ve had using KDE.
One time, I noticed my dad had a million tabs open in the file manager, because that got updated to remember open tabs, and something he did, would always open a new tab in there. Another time, he had managed to create a second panel, which sat at the top of the screen wasting space.
So, it would be somewhat nicer, if he couldn’t do that stuff, but at the same time, it’s not really a problem and I learned computers by dicking around, too, so I really don’t feel like I want to lock that down somehow.A dumb thing he did one time, which he could do independent of the desktop environment, is that he deleted all the folders in his home-directory. Intentionally. He has this habit of cleaning everything up, completely disregarding that he has like 99% free storage space. Again, he doesn’t really use much beyond a web browser, and he didn’t find out about hidden folders, so the only real effect was that his wallpaper disappeared.
I don’t think that’s the answer you wanted, but yeah, I would not want to lock them down to prevent this stuff from happening, unless it really becomes a problem.
A wallpaper with Stolas incentivizes me for sure, but unlikely for beginners or elderlies, unless they like Stolas also.
yes it does incentivize me but that’s just a proof of concept, well not really it’s just vanilla linux mint which is user friendly lol!!! lol that’s my favorite show btw, but if i had to make the distro usable for older people, i would put a landscape picture as a wallpaper
Those newfangled immutable distros might benefit them, since they’re unlikely to want to or care about modification, and it’s extra security.
Set up the web browser with a strong ad-blocker, maybe whitelisting YouTube since non-techy people are unlikely to know what to do if youtube throws up a stink about the adblocker.
Set up auto-updates maybe. For safety and such.
Otherwise make sure it looks like a dead ringer for whatever they are already used to (usually Windows) – Same background, icons in the same places and looking similar if not the same, panels set up the same way, etc. – This is easier with Cinnamon or KDE Plasma. Gnome… Even if you like it, it’s too different, yanno? Unless they’re coming from Mac, and even then it’s not the same.
P.S.: Lovely background of a gay bird prince. <3
Pls send me ur wallpaper (I fucking love stolas)
Elderly people in my family use Ubuntu (LTS) for over a decade. In one particular case, all LTS updates are performed remotely, without issues.
It’s going to sound really silly but here goes:
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Ensure their background is the same as it was (seriously, they often use it as an extra way to find things).
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Where possible, use windows icons for desktop shortcuts and mask link names to match vocab they’re familiar with.
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Have rustdesk set up with a link saying “Let <your name> help me”.
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Make sure they have their password written down somewhere.
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Make sure you have their password written down somewhere.
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Where possible have background updating, where not possible have a .sh file to do it for them.
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Add desktop links for things like downloads, documents and pictures.
These are tips for any distro when moving less tech savvy relatives over. For those that like to game, ensure your fs on their gaming drive is a Linux one as it stops weird behaviour. Also, you know, install the games for them!
I’d also add the tip of installing a Windows-looking window theme. People just want the classic window buttons (X for close, etc.), not some fancy icons.
I’m out and about right now so won’t get too deep into it as it’s easily searchable, but last I checked the community consensus around rustdesk was negative
Feel free to replace it with the remote tool of your choice. Just keep in mind that it needs to be easy to use from the supportee’s end (double click, read a code).
Try a mesh VPN and SSH would be my advice
Thanks for the suggestion, I’ll have a play in the new year and see if it’ll work _
I have wireguard on my home net and just vnc into devices I need to access.
At my parents house I have a cheap gl inet device running wireguard so I can vpn in of they have any issues as well.
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I stopped liking gnome. Let’s say you try to launch a wine game and it just doesn’t launch. There’s no icon to right click on to find out which wine profile it’s launching from. The quick launch icon is just there, teasing you and not doing anything useful.
I can right click on a desktop icon in KDE and do something useful with it. KDE has gotten better. It’s no longer super buggy on Wayland with Nvidia.
I agree.
I used to love GNOME in the v 2.0 era, but after 3.0 it’s been a whole shit show.
As someone who used to sell computers to elderly and people who are generally non tech literate, as well as ran computer literacy courses;
ChromeOS + something like flatpak. I don’t think anything else will really work in the current linux world. Holding on hope for Cosmic based DE.
A Distro must have
- Easy AND reliable DE. KDE has been way too buggy and gnome has been way too hard for my parents to use. Old people often have an extremely hard time learning, it needs to replicate what they already know which is either going to be Windows or OSX most likely. Cosmic should be able to do both nicely when ready.
Reliability is so fucking key here I can not understate it. The computer glitching out is entirely unacceptable. They will not be able to do any debugging nor will you likely be on call 24/7 to fix their issues. They also need security so you can’t just “set and forget” either with no updates in a false sense of stability. Older folk copy and paste shit. Permissions and stability is key here. Flatpak has a lot of potential but it’s not there yet.
No real time AV really hurts here.
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Extremely strong app selection with either android or wine app support. Wine is the most preferable. A lot of people are reliant on windows programs for things like tax filing and all sorts of stuff like crochet software and what not. Android apps however can often be good enough and are extremely simple so with a little help, and you will need to help, they can get by with android app support.
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A11y, screenreaders, OSKs, maginifers etc. We need all of it if we want to fit the “generic elderly support”
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Good performance. Elderly people do NOT like updating systems, Their systems will likely be old. And well they are old too. If a system is slower then what they are used to, and generally non responsive, they may think the bloody thing is broken.
cough cough gnome cough cough
I genuinely do not that that any DE let alone distro is an acceptable daily driver for “general people” because general people have such a wide variety of use cases and needs. Some folk need crochet and tax software, some folk need CNC software like stitchfiddle, Some need magnifier glasses and speech to text. and man, this is only the more common of things i’ve seen.
Remeber folk, a PC that does 99% of what people generally need, does not mean that it will fit the needs of 99% of people. Here is hoping to a bright future, but I don’t think it will be a close one.
No real time AV really hurts here.
Nowadays, simply having a browser with ublockOrigin is enough to have them avoid nearly all of those dangers. Also set the browser to always block notifications, I’ve had 3 different family members asking me to remove a virus, which was just Chrome notifications from sketchy sites showing up nonstop on windows.
I also see a lot of people that come in to have their PC’s fixed because of “viruses” that I am able to make go away by just turning off browser notifications. Which I also just install uBO or uBO Lite on almost 100% of browsers on PCs I work on (even if not related to the task at hand). Also I disable lots of the notifications for browsers and other programs in the Windows 10 and 11 notification settings.
Though I have been seeing an uptick of fucked up malware browser extensions that set themselves as “Your organization” policies that are getting harder to remove. In most of those cases I have found that they replace the shortcuts for the browsers to first launch shit from a self-reinstalling location in the root of C drive and/or in AppData. Shit is very frustrating. Mac OS also has some motherfuckers of hijackers that are even worse to get rid of.
Aside from those, the really fucked notifications come from the AV programs that can’t stop themselves from freaking out users. Like even if the user has for some reason paid for every single up-sell because of those notifications. They still show them shit like “You MIGHT be infected.” Though seeing those things have been great for me to point out how the user should actually cancel their subs since at that point it is just scare tactics and adware (which slows shit down).
this is not true. SO many people will download and install whatever. I still get my old customers calling me up for help because they installed some registry cleaners promising to increase their performance by 5x
Even as a (tech literate) teacher who wants to employ Linux, the lack of compatibility (using wine) with a lot of enterprise type programs and the general hodgepodge that Libre Office is, and the memory leak mess that Only Office is, I just can’t stick to Linux for long. I end up using tiny10 to use a reliable unbloated windows that can run my office 2016 and enterprise apps. Microsoft is just so entrenched and heavily serviced by thousands of people that it’s a slow climb for Linux distros to get anywhere.
The idea of elderly people using windows only programs on Linux using the compatibility layer just seems liable to multiple potential failures.
enterprise type programs
The idea of elderly people using windows only programs
I don’t think these two groups overlap much, if at all.
the general hodgepodge that Libre Office is
What’s hodgepodge about LibreOffice? I use it daily in a corporate job. There are entire governments that use it.
Yes it is, but it’s a necessary one. People aren’t going to go out and learn new tax software. and hell, I still have yet to find a single working crochet program on linux.
Thankfully compatibility now isn’t that bad. I actually did an experiement where I ran entirely in wine’s desktop for a week and it was surprisingly usable.
a linux distro for extreme beginners in tech and elderly people
Android on a tablet.
I would try to copy the usability of macOS/Windows as much as possible without being different for the sake of being different. They should never have to look at the command line if they don’t want to.
These are solved problems.