• Korhaka@sopuli.xyz
    link
    fedilink
    English
    arrow-up
    8
    arrow-down
    1
    ·
    edit-2
    2 hours ago

    Followed by listening to them complain about how they are struggling with money because of how much their cars are costing them. Meanwhile I can’t even afford to learn to drive and had to walk or cycle to work in the pissing rain again.

  • mrgoosmoos@lemmy.ca
    link
    fedilink
    English
    arrow-up
    3
    ·
    3 hours ago

    depends

    are they trying to export a PDF from Microsoft Word? because Microsoft makes that difficult nowadays

  • LogicalDrivel@sopuli.xyz
    link
    fedilink
    English
    arrow-up
    17
    ·
    6 hours ago

    We just got a new employee at work. She is in her 60s and 100% computer illiterate. I had to give her training on how to use a mouse and how to click on bookmarks to open our shared sheets. She somehow deleted everything on one sheet the first day, but shes getting better. She doesn’t own any computers and her phone is some no name model from 12 years ago. Im kinda impressed shes made it this far.

    • prole@lemmy.blahaj.zone
      link
      fedilink
      arrow-up
      5
      ·
      edit-2
      2 hours ago

      Just going for it and fucking up over and over really is the best way to learn how to use computers… I was lucky enough to go through that as a kid/teen so the consequences were pretty meaningless.

    • SoleInvictus@lemmy.blahaj.zone
      link
      fedilink
      arrow-up
      2
      ·
      2 hours ago

      I need to start faking computer illiteracy or at least downplaying my level of literacy. Employers notice how quickly I get computer-related tasks done, but then they expect that as my norm while my coworkers are struggling to use any device without a touch screen.

      The last new hire I trained was in his mid-twenties and lacked basic tech literacy outside of the iPhone. I asked him to write up a quick protocol using a template I sent him. He typed the text of the Outlook file preview into notepad and went from there. I was baffled.

    • Pyr@lemmy.ca
      link
      fedilink
      arrow-up
      5
      arrow-down
      1
      ·
      4 hours ago

      That’s the youngest I’ve heard of someone like that. My grandpa was like that and in his 90s and I still thought he should get a computer for at least banking and stuff.

      She must have been in her mid 40’s when the iPhone came out, that’s young enough to be interested and learn about the tech. She must have just actively ignored it or refused out of principle or something.

      • village604@adultswim.fan
        link
        fedilink
        English
        arrow-up
        4
        ·
        3 hours ago

        Age really isn’t an excuse. My mom was in her 70s teaching her school district’s apple tech how to use apple products. And this was like 2018.

  • Ash@piefed.social
    link
    fedilink
    English
    arrow-up
    8
    ·
    5 hours ago

    No word of a lie, I worked in a place where HR would print the company credit card statements, load the printed sheets back into the printer scanner, and email them to each employee individually from the copier.

  • imetators@lemmy.dbzer0.com
    link
    fedilink
    arrow-up
    20
    ·
    7 hours ago

    Been under a team leader long time ago. She double clicked all web page links. It was the first time I have been silent while witnessing something so outrageous.

  • ZoteTheMighty@lemmy.zip
    link
    fedilink
    arrow-up
    64
    ·
    8 hours ago

    I recently had a hard time explaining to a coworker that the “Increase number of decimals” button in Excel doesn’t work if you already exported to a CSV with only a decimal of precision. It worked on their end because they had the excel file, but I had the CSV. I managed to come up with a clever and innovative solution to the problem though; I gave up and worked on something else.

    • TrackinDaKraken@lemmy.world
      link
      fedilink
      English
      arrow-up
      37
      ·
      8 hours ago

      I managed to come up with a clever and innovative solution to the problem though; I gave up and worked on something else.

      There ya go.

    • panda_abyss@lemmy.ca
      link
      fedilink
      arrow-up
      11
      arrow-down
      1
      ·
      7 hours ago

      Excel is pretty awful software.

      10-15 years ago it was good, but it just isn’t anymore.

      • Zorque@lemmy.world
        link
        fedilink
        English
        arrow-up
        7
        ·
        4 hours ago

        Considering it is being saved in another format, I’d hardly consider this an excel problem.

        CSV has existed since before personal computers, much less Microsoft office.

        • Dave@lemmy.nz
          link
          fedilink
          arrow-up
          1
          ·
          2 hours ago

          Maybe, by why wouldn’t Excel let uou increase the number of digits in a CSV? The data is currently in Excel, and more digits isn’t incompatible with the CSV format.

    • jaybone@lemmy.zip
      link
      fedilink
      English
      arrow-up
      3
      ·
      6 hours ago

      That’s actually pretty terrible. Can you load the csv and then save it again as an xls? Once it’s loaded, why does it care what the source format was?

      • Resonosity@lemmy.dbzer0.com
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        2 hours ago

        As soon as you convert from an .XLS file to a .CSV file, the data and sig figs used to display that data are saved while the math formulas used to calculate that data are erased.

        This means that when you try to go from .CSV to .XLS, Excel doesn’t know the original formula that created the data to then be able to display more decimal points. The formula is absolutely necessary to change sig figs of displayed data.

        The only other way I can think of that would allow one to change sig figs in .CSV data is if the .XLS file was converted with like the maximum number of sig figs displayed, or let’s say 10-20. Then in a .CSV, you can modify the sig figs to something less, like 0-20.

        But I want to say that if you save that .CSV file after the sig fig change, where you original converted it with 10-20 sig figs but then changed them to 0-20, the .CSV overwrites the data and you lose the sig figs that you concatenated.

        Result: adding decimal points in a .CSV isn’t possible.

      • FiskFisk33@startrek.website
        link
        fedilink
        arrow-up
        16
        ·
        6 hours ago

        the original doc has the math, the csv only has the pre-calculated numbers

        you cant recover lost data by just resaving in another format lol

        • Zorque@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          6 hours ago

          Is the problem that someone else is wrong and we want to relish in the agony of dealing with it?

  • ExcessShiv@lemmy.dbzer0.com
    link
    fedilink
    arrow-up
    40
    arrow-down
    2
    ·
    9 hours ago

    I have a colleague making close to twice my salary struggling with IT…but he’s extremely skilled at his actual job.

    • theparadox@lemmy.world
      link
      fedilink
      English
      arrow-up
      20
      ·
      8 hours ago

      I overheard someone considerably high up in my organization struggling to understand the concept of an email BCC (Blind Carbon Copy).

      He was trying to figure out how to notify a large number of people via email without letting them know who else was receiving the email.

      Some things may fall under IT but they should really fall under the category of things every professional should understand.

      • FishFace@piefed.social
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        1
        ·
        3 hours ago

        The fuck else is it? Did you come out your momma’s vajayjay being able to save a pdf?

        • borth@sh.itjust.works
          link
          fedilink
          arrow-up
          1
          ·
          2 hours ago

          Lol, it’s just computer literacy. Most jobs require using the computer, saving a file required for the job is part of that job.

          • FishFace@piefed.social
            link
            fedilink
            English
            arrow-up
            1
            arrow-down
            1
            ·
            2 hours ago

            Computer literacy is exactly what is taught in IT lessons, just like regular literacy is taught in school as well.

          • ExcessShiv@lemmy.dbzer0.com
            link
            fedilink
            arrow-up
            7
            arrow-down
            11
            ·
            8 hours ago

            Ok then, sure it’s extreme but document handling is not necessarily a key (or even important) part of their work. Yes they absolutely shouldn’t need to use 15min or get help to save a document, but if their skills in their actual job are spectacular and they produce the work of two in that area, of course they still should be compensated well. I don’t know your specific case, but this is almost the case I mentioned.

            • Greddan@feddit.org
              link
              fedilink
              arrow-up
              7
              arrow-down
              4
              ·
              edit-2
              8 hours ago

              If your work involves using a computer all day, but you can’t be arsed to learn how to use it, I’m going to assume the rest of your output is incompetent too. I see this way too often.

              • ExcessShiv@lemmy.dbzer0.com
                link
                fedilink
                arrow-up
                6
                arrow-down
                2
                ·
                8 hours ago

                In the case of my colleague he’s expert-level in the software tools we need for our actual job, but he struggles with basic office tools like MS word and excel.

                • gustofwind@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  2
                  arrow-down
                  5
                  ·
                  8 hours ago

                  The more I read here the more all these people come off as being super insecure and jealous that their skills are just to help people with real skills do basic computer stuff

              • Zorque@lemmy.world
                link
                fedilink
                English
                arrow-up
                1
                arrow-down
                1
                ·
                6 hours ago

                In a capitalist landscape we are trained to only ever be good at one thing. If you do more than one thing, you are worth less because then clearly youre not as good at your primary profession. Even if those other skills benefit that primary profession.

                There are, of course, exceptions where managers understand that well-rounded employees provide a bulwark against mistakes and thus inefficiency. But for the most part, if youre not spending time on things that are not your primary responsibility, like learning tangential skills, youre losing them money.

            • gustofwind@lemmy.world
              link
              fedilink
              English
              arrow-up
              8
              arrow-down
              6
              ·
              8 hours ago

              It’s pretty funny how the people who only have computer skills are hating on people who only have their own skills too

              Computer support is literally only useful to other humans doing useful stuff

              These people have 0 usefulness outside of helping the guy print a pdf and yet they consider themselves so high and mighty

              • AstralPath@lemmy.ca
                link
                fedilink
                arrow-up
                11
                ·
                6 hours ago

                These people have 0 usefulness outside of helping the guy print a pdf…

                Until you click on a phishing link.

                This is the curse of IT. Perpetually undervalued yet absolutely essential. If IT were ever to disappear, the businesses they support become walking corpses.

                It chaps my ass that everyone working in business has grown up with computers being essential to business yet its somehow still acceptable for them to be functionally illiterate in using them.

                Sometimes its so fucking bad that the equivalent would be someone being granted a drivers license and given a car but they have no idea how to put it in park, let alone use the brakes.

                IT are the Dunedain Rangers protecting The Shire. They’re not popular, they’re barely acknowledged, often scorned, but without their presence The Shire cannot be.

                • gustofwind@lemmy.world
                  link
                  fedilink
                  English
                  arrow-up
                  1
                  arrow-down
                  4
                  ·
                  6 hours ago

                  My industry could abandon most technology and we’d be fine but things would just take longer to do 🤷‍♀️but everyone I know still appreciates and respects IT anyway

                  Most people just use their computers to accomplish other things in life and then go about their business without developing actual computer skills. The reason yall in IT is cause you were obsessed w computers enough to truly learn how to use them.

                  You could always learn how to code an awful system that requires IT support if helping people print and plug in cables isn’t rewarding enough

              • NoForwadSlashS@piefed.social
                link
                fedilink
                English
                arrow-up
                8
                ·
                8 hours ago

                This is like saying Software Developers have a useless skill set, except to make the important, value creating, end users more productive.

                • Onomatopoeia@lemmy.cafe
                  link
                  fedilink
                  English
                  arrow-up
                  4
                  arrow-down
                  1
                  ·
                  8 hours ago

                  I’ve been in IT since it was called something else.

                  90% of the work I do is to enable other people to do their job.

                  Before IT, these people did their work on paper, which took more people, and more time, but they still did their work, and my job didn’t exist.

    • fuckwit_mcbumcrumble@lemmy.dbzer0.com
      link
      fedilink
      arrow-up
      10
      arrow-down
      1
      ·
      8 hours ago

      Yup. The key is are they paid to save pdfs? Or are they paid to do other things?

      I can save the shit out of some PDFs, but I’ve only ever made one sale in my entire life.

  • Dem Bosain@midwest.social
    link
    fedilink
    English
    arrow-up
    4
    ·
    5 hours ago

    I had a user come to me with a PDF issue my app was generating. They kept getting the document in landscape, and wanted it on portrait. They were the only user with this issue, and it stumped me. I checked the underlying code, and everything was set to portrait mode, except the last page, which contained a sketch and was set to landscape mode.

    I asked him to show me exactly what he did when he made the PDF. Instead of just downloading the provided PDF, he had his system set to open it on Adobe Reader. He would then use a PDF printer (Microsoft, or cutePDF) to save the doc. His printer was set to landscape.

  • starik@lemmy.zip
    link
    fedilink
    arrow-up
    7
    arrow-down
    4
    ·
    edit-2
    8 hours ago

    And you probably don’t know how long chicken Mcnuggets need to cook in the fryer.

    • Korhaka@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      1
      ·
      2 hours ago

      You would be right, I can’t afford ultra processed foods. Root veg and grains for me with legumes if I am feeling fancy. Although I do have rosemary now because I pirated the plant.

    • Freakazoid! @feddit.org
      link
      fedilink
      arrow-up
      12
      arrow-down
      1
      ·
      7 hours ago

      tell it to me at the first day and i will. the thing is if you work with pdf you better know how to use pdf format. your competence should be part of the reason why you earn more. if your boss works with a computer for more than a year and still struggles it’s not a sign of “i don’t need to know that”, but idgaf. these people never needed to climb a ladder hence they don’t know shit about the environment in which they work and slow everybody else down.

      • starik@lemmy.zip
        link
        fedilink
        arrow-up
        2
        arrow-down
        5
        ·
        edit-2
        6 hours ago

        If someone needs to save pdfs on a regular basis, they remember how to do it. If not, they don’t.

        By the way, isn’t it something weird where instead of using Save As, you have to go to Print, and then save as a pdf from there? Who the fuck cares

        • khornechips@sh.itjust.works
          link
          fedilink
          arrow-up
          7
          ·
          6 hours ago

          You can’t be serious. I show people how to do their basic job functions every day and as soon as I’m out of eye contact that information falls right out of their heads. Sometimes it happens while I’m still standing there.

          • Freakazoid! @feddit.org
            link
            fedilink
            arrow-up
            1
            ·
            4 hours ago

            also gaining information should be the bare minimum - don’t know how to save as pdf? use a search engine or even an ai, if nothing works.

            it feels exhausting to explain an easy task three times that could have been two lines, because they don’t want to know it - they take want the money but prey on your competence.

      • tigeruppercut@lemmy.zip
        link
        fedilink
        arrow-up
        1
        ·
        2 hours ago

        Sable saun­tered into the Burg­er Lord. It was ex­act­ly like every other Burg­er Lord in Amer­i­ca. [But not like every other Burg­er Lord across the world. Ger­man Burg­er Lords, for ex­am­ple, sold lager in­stead of root beer, while Eng­lish Burg­er Lords man­aged to take any Amer­i­can fast food virtues (the speed with which your food was de­liv­ered, for ex­am­ple) and care­ful­ly re­move them; your food ar­rived after half an hour, at room tem­per­a­ture, and it was only be­cause of the strip of warm let­tuce be­tween them that you could dis­tin­guish the burg­er from the bun. The Burg­er Lord pathfind­er sales­men had been shot twenty-five min­utes after set­ting foot in France.] McLordy the Clown danced in the Kid­die Ko­rner. The serv­ing staff had iden­ti­cal gleam­ing smiles that never reached their eyes.[…]

        Sable went up to the counter.

        “Hello-my-name-is-Marie,” said the girl be­hind the counter. “How-can-I-help-you?”

        “A dou­ble blaster thun­der big­gun, extra fries, hold the mus­tard,” he said.

        “Anything-to-drink?”

        “A spe­cial thick whip­py chocobanana shake.”

        She pressed the lit­tle pic­togram squares on her till. (Lit­er­a­cy was no longer a re­quire­ment for em­ploy­ment in these restau­rants. Smil­ing was.)

    • ieatpwns@lemmy.world
      link
      fedilink
      arrow-up
      2
      ·
      6 hours ago

      I’m willing to bet the teach that day one and even have a single function button just for nuggets

      • starik@lemmy.zip
        link
        fedilink
        arrow-up
        1
        arrow-down
        6
        ·
        6 hours ago

        Are you saying you don’t know for sure? How much do you make? It better not be more than minimum wage

        • ieatpwns@lemmy.world
          link
          fedilink
          arrow-up
          1
          ·
          6 hours ago

          You must take me for a fool if you think I’m making more than min. I went into the hiring office and demanded to work for free!