I suppose that specifically I am wondering if there are any things you do to perhaps:

  1. stay calm
  2. calm the other person down
  3. get them to understand you better
  4. understand their point of view
  5. diffuse trolls
  6. just be a good person who wants to participate in a conversation that enhances your understanding of others, different cultures, and the world and how it works
  • toomanypancakes@lemmy.world
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    5 months ago
    1. Don’t be a jerk
    2. If someone else is being a jerk and you aren’t in charge, give up and leave.
    3. #2 but you are in charge, get rid of them
    4. Don’t be a jerk
    • Quazatron@lemmy.world
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      5 months ago

      “Don’t be a jerk” is the theoretical core principle of most of the religions of the world. Pity the practical implementation is sub- optimal.

  • Audrey0nne@leminal.space
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    5 months ago

    Strike 2 and 3, those are beyond your control. Don’t even bother engaging trolls even to diffuse them, they’re only interested in popping off. 1, 4 and 6 seem decent. Also remember to just keep in keeping on, some folk just want to cause mayhem and discord.

    • Admiral Patrick@dubvee.org
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      5 months ago

      I definitely concur. 1, 4, and 6 are solid.

      #2: No one in the history of people being told to “calm down” has ever calmed down, so I wouldn’t get your hopes up at being the first to succeed at that.

      #3: Like the commenter above said, that’s outside your control. However, if they ask for clarification on something you said, and you’re pretty sure they’re sincerely asking, then by all means.

      #5: Yeah, they’re just there for the mayhem. Block and move on.

    • squid_slime@lemmy.world
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      5 months ago

      Sorry but 3 I would say write clearly, with studies and make sure you are well educated in the points you are making.

      I don’t think people are apposed to being told differently, although I would say don’t exhaust yourself repeating these point. Some people are opposed to your ideas and that’s fine

    • other_cat@lemmy.world
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      5 months ago

      I remember the early internet days when the rule was “don’t feed the trolls.” Feels like that definitely got lost somewhere.

  • RemembertheApollo@kbin.social
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    5 months ago

    Don’t argue on the internet.

    It’s not easy to find people who are willing to talk with you, most want to talk at you, and aren’t interested in good faith discussion. State your case, clearly and with sources as needed, and don’t waste your time with your opponent’s butwhatabout, JAQing off, irrelevant exceptions, and goalpost moving.

  • OpenStars@startrek.website
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    5 months ago

    This sounds like me 10 years ago. Also still 2 years ago.:-) Now, I take a different view. Others have already said it, but I wanted to reiterate the obvious: the purpose of trolling is not to engage in a good-faith argument, but just to mess with you. It’s basically as effective as arguing at a brick wall, except arguing with a wall doesn’t hit back (or dox you and come at you with a literal irl gun or bomb). For a much more in-depth explanation, this is an excellent video: https://www.youtube.com/watch?v=wmVkJvieaOA. TLDR: you are governed by one code of ethics, while they are not.

    • Hyperreality@kbin.social
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      5 months ago

      Also that Sartre quote:

      Never believe that [they] are completely unaware of the absurdity of their replies. They know that their remarks are frivolous, open to challenge. But they are amusing themselves, for it is their adversary who is obliged to use words responsibly, since he believes in words. [They] have the right to play. They even like to play with discourse for, by giving ridiculous reasons, they discredit the seriousness of their interlocutors. They delight in acting in bad faith, since they seek not to persuade by sound argument but to intimidate and disconcert. If you press them too closely, they will abruptly fall silent, loftily indicating by some phrase that the time for argument is past.

      This being said, the Socratic method sometimes works. Just keep asking them questions and let them argue with themselves.

      Obviously not everyone online is a troll.

      • OpenStars@startrek.website
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        5 months ago

        Depends on what you mean by “works” - it won’t change their minds, though I suppose you mean it can help reveal their style to other onlookers.

        It is like arguing with children, except that’s fun! :-D

    • Evkob@lemmy.ca
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      5 months ago

      I was hoping the link would go to the Alt-Right Playbook, what a great series of videos. They should be obligatory viewing before venturing on the web nowadays.

      • OpenStars@startrek.website
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        5 months ago

        Sadly not everyone chooses to partake in this “knowledge thing” that others value so high. Anyway yes, they are fantastic!:-D

  • fuckwit_mcbumcrumble@lemmy.world
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    5 months ago

    Lemmy overall seems to really struggle with sarcasm. So if you see something that’s so ridiculous don’t freak out, and try interpreting it as such.

    • UndercoverUlrikHD@programming.dev
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      5 months ago

      Lemmy overall seems to really struggle with sarcasm.

      You can say that again, I dropped the “/s” when saying that it’s always 50-50 chance whether you win or lose since there’s only two options, and people thought I were serious.

  • ShaunaTheDead@kbin.social
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    5 months ago

    My steps in engaging in polite conversation on the internet are:

    Explain my point as clearly and concisely as possible.

    Try to be respectful of differing opinions and keep an open mind.

    Realize that mistakes happen, apologize for my mistakes and admit when I’m wrong. Also, be forgiving of the mistakes of others, point out any mistakes but do so as gently as possible.

    Ignore people that are either intentionally misunderstanding you or aren’t making an effort to understand you.

    I think the first two points are obvious and most people follow them, it’s the last two that a lot of people struggle with, even myself at times, but I’m working on it. I think the worst thing you can do on the internet is trash someone’s entire idea just because they made one tiny mistake. And putting in effort with trolls will quickly exhaust you, so you need to learn to identify and ignore them.

  • Sabata11792@kbin.social
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    5 months ago

    Don’t pick battles. You probably don’t give enough of a shit about whatever xXbangedUrMum420Xx spent there entire life doing and he has nothing better to do than to win the fight. Your trolling yourself by wasting your time.

    If you keep getting offended, no matter how right you are, your usually in the wrong space. Check before you move in, and block what causes you stress. You may have to move through no fault of your own, or chase out newcomers causing issues, but can’t win the numbers game alone.

    Without conformation, play as every bit of info as if it could be potentially lying. If it’s important enough for you to care, you will have know enough to find whats true. It’s almost impossible to know who’s lying, shilling, or a bot. You got to verify what you read, and take the L when you half assed your fact checking.

    Don’t dox yourself/It’s posted forever. xXbangedUrMum420Xx will swat you or send your mom your nudes over his skill issue, and is not in your legal jurisdiction.

    Lurk in places you don’t agree with on occasion, interact genuinely if you choose to interact. You get perspective, even if you found a bunch of paint huffing schitzos.

    Be genuine, everyone can tell when its bait/BS, even if it’s too late. It’s a lot more fun to have a small genuine interactions than to farm engagement or upvotes.

    Some one read your post, even if they didn’t/can’t interact.

  • Excrubulent@slrpnk.net
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    5 months ago

    I have found that one really effective way to defuse a combative argument, without leaving or arguing forever, is to just ask one question:

    “Are you curious to understand what I am saying?”

    The phrase “curious to understand” is important, because it appears to be anathaema to trolls, but it is absolutely necessary to a genuine conversation. It is a humbling position to be in that gives power away to the other person. I have never seen anyone pretend to agree to be curious who has then gone on to continue to troll. (EDIT: I have to amend this; I have met one. For context, see the dumpster fire below. Apparently they took this statement as a challenge.) If they do admit genuine curiosity, it can help defuse a fraught conversation and lead to a better conclusion. This has happened a handful of times in my experience.

    They will usually try to find some way to deflect. It will usually boil down to: “I am not curious because I believe I already know what you’re saying.”

    Recently I had someone say, “I am curious to understand why [aggressive twisting of my words].”

    Point out that they haven’t admitted to being curious, and that it’s clearly not worth continuing if they can’t admit such a thing.

    In both cases you can simply point out that they are wrong about what you are saying - because if you had to ask this question then they are usually badly reinterpreting you. You can point out that a curious person would want to fix their misunderstanding.

    I also usually say that I am curious to understand them but that I am struggling to and I would like them to answer my questions in order to help. Again, usually by the time I’m asking this, they’ve ignored several direct questions.

    Stay genuine and inquisitive, but insist on the importance of this question and do not get dragged into sparring about the issue. Just allow them to burn all their credibility dodging this question. They very quickly look like a fool doing this and usually the downvotes will follow. After a couple of replies they’ll have given you ample reason to tell them that if they can’t even pretend to be curious then it’s not worth talking to them.

      • Excrubulent@slrpnk.net
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        5 months ago

        So, you admit that you think engaging in conversation without curiosity is good actually, and that you haven’t read the rest of my comment. If you had, you might have found this part interesting:

        In both cases you can simply point out that they are wrong about what you are saying - because if you had to ask this question then they are usually badly reinterpreting you. You can point out that a curious person would want to fix their misunderstanding.

        I also usually say that I am curious to understand them but that I am struggling to and I would like them to answer my questions in order to help. Again, usually by the time I’m asking this, they’ve ignored several direct questions.

        I absolutely was not characterising every disagreement as trolling, and if you were curious enough to read the entirety of my comment, you might have noticed this.

        I was going to ask what kind of useful conversation you think can be had when someone isn’t curious to understand the other person, but I actually was curious enough to read your comment, and you gave an example. If the flat earther is genuinely curious to understand the answers to their questions - some are and many have changed their views after being convinced - but the astrophysicist is not curious, then the flat earther is the better person in that exchange. The flat earther could be convinced, but not by someone incurious to understand them. The astrophysicist won’t get anywhere by blindly throwing facts at them and expecting them to listen. Flat earthers don’t all believe the same thing, and we’re all wrong about something. If you want to engage someone like that, you need to ask questions and learn what they believe. Without that you can’t help them understand you.

        Conversation is a two way street, always. Treating someone like they’re beneath you is not only going to prevent you from understanding them in any way, it will prevent you from being able to communicate back. The loss of curiosity is the loss of thought, of community, of reality, of humanity.

  • JeeBaiChow@lemmy.world
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    5 months ago

    You’re not there to convince anyone. Just state your position succinctly and clearly. What the other person makes of it is up to them.

    But everyone knows they’re idiots anyway so it doesn’t matter.

  • IninewCrow@lemmy.ca
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    5 months ago

    Chat, debate and speak freely but without malice or bad faith. Be honest but not unkind. Never attack the other person.

    If the other person is unfair, unkind it just rude … just stop and move on. There are hundreds, thousands, millions of people to connect with online. Don’t get hung up on one person that doesn’t make you feel good or is unlikeable … move on.

    Some individuals just go online to fight or be disagreeable and nothing you say will ever make them happy … sometimes what makes them happy is your unhappiness.

    So when you run into someone that doesn’t make you feel good online … move on.